Windows 10: Grant permission to Brother iPrint&Scan software to save to my Documents folder

Discus and support Grant permission to Brother iPrint&Scan software to save to my Documents folder in Windows 10 Network and Sharing to solve the problem; I just setup a new Brother ADS-1250W scanner on my Surface Pro 6, Windows 10 64-bit system. I'm using the scanning software Brother iPrint&Scan.... Discussion in 'Windows 10 Network and Sharing' started by Katy PC, Jan 13, 2021.

  1. KATY PC
    Katy PC Win User

    Grant permission to Brother iPrint&Scan software to save to my Documents folder


    I just setup a new Brother ADS-1250W scanner on my Surface Pro 6, Windows 10 64-bit system.

    I'm using the scanning software Brother iPrint&Scan.


    I can save scanned files to OneDrive no problem. But when I try to save to my Documents folder, I get this error message: Access denied. You do not have permission to save files in this folder.


    How can I give the Brother iPrint&Scan software access? to my Documents folder please?

    :)
     
    Katy PC, Jan 13, 2021
    #1
  2. CHJOHANS
    chjohans Win User

    Application crash - Brother iPrint & Scan

    Just bought and installed a new Brother multi-function printer to replace a broken Canon printer. Installed the full and updated package from their website and the printer is working fine. The scanning function works as well.

    But when I install the bundled software "Brother iPrint & Scan", which is a software package that gives you more control of the scanning process, this application will not start. The process just terminates, and I find the following in Event Viewer:

    Event 1026, .NET Runtime

    Application: Brother iPrint&Scan.exe

    Framework Version: v4.0.30319

    Description: The process was terminated due to an unhandled exception.

    Exception Info: System.IO.DirectoryNotFoundException

    at System.IO.__Error.WinIOError(Int32, System.String)

    at System.IO.Directory.InternalCreateDirectory(System.String, System.String, System.Object, Boolean)

    at System.IO.DirectoryInfo.Create()

    at Rodem.UI.Wpf.Services.ApplicationAuthenticationService.GetApplicationAuthenticationFile()

    at Rodem.UI.Wpf.Services.ApplicationAuthenticationService+<>c__DisplayClass9_0.<SetAuthenticationInfo>b __0()

    at System.Threading.Tasks.Task.InnerInvoke()

    at System.Threading.Tasks.Task.Execute()

    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(System.Threading.Tasks.Task)

    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading .Tasks.Task)

    at Rodem.UI.Wpf.Services.ApplicationAuthenticationService+<SetAuthenticationInfo>d__9.MoveNext()

    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(System.Threading.Tasks.Task)

    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading .Tasks.Task)

    at Rodem.UI.Wpf.Services.ApplicationAuthenticationService+<MarkAsAuthenticated>d__5.MoveNext()

    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(System.Threading.Tasks.Task)

    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading .Tasks.Task)

    at Rodem.UI.Core.Services.ApplicationAuthenticator+<Authenticate>d__8.MoveNext()


    Exception Info: System.AggregateException

    at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean)

    at System.Threading.Tasks.Task`1[[System.Boolean, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].GetResultCore(Boolean)

    at System.Threading.Tasks.Task`1[[System.Boolean, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].get_Result()

    at Rodem.UI.Wpf.App.OnStartup(System.Windows.StartupEventArgs)

    at System.Windows.Application.<.ctor>b__1_0(System.Object)

    at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)

    at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)

    at System.Windows.Threading.DispatcherOperation.InvokeImpl()

    at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)

    at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)

    at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)

    at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)

    at System.Windows.Threading.DispatcherOperation.Invoke()

    at System.Windows.Threading.Dispatcher.ProcessQueue()

    at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)

    at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)

    at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)

    at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)

    at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)

    at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)

    at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)

    at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)

    at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)

    at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)

    at System.Windows.Application.RunDispatcher(System.Object)

    at System.Windows.Application.RunInternal(System.Windows.Window)

    at System.Windows.Application.Run(System.Windows.Window)

    at Rodem.UI.Wpf.App.Main()


    Event 1000, Application Error
    Faulting application name: Brother iPrint&Scan.exe, version: 4.4.0.33, time stamp: 0x5d4cfad9
    Faulting module name: KERNELBASE.dll, version: 10.0.18362.356, time stamp: 0x8c4198ab
    Exception code: 0xe0434352
    Fault offset: 0x00113522
    Faulting process id: 0x1eb0
    Faulting application start time: 0x01d58ea92f1d9c51
    Faulting application path: C:\Program Files (x86)\Brother\iPrint&Scan\Brother iPrint&Scan.exe
    Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
    Report Id: 4834c575-85e7-42d8-b2e4-01a0fd98199d
    Faulting package full name:
    Faulting package-relative application ID:
    Brother's tech support is useless and all they can suggest is to reinstall Windows 10, which I'm not gonna do.

    Does anyone have any suggestion re what could be wrong and how to solve this?
     
    chjohans, Jan 13, 2021
    #2
  3. CHJOHANS
    chjohans Win User
    Application crash - Brother iPrint & Scan

    Just bought and installed a new Brother multi-function printer tro replace a broken Canon printer. Installed the drivers and the printer is working fine. The scanned function works as well.

    But when I install "Brother iPrint & Scan", which is a software package that gives you more control of the scanning process, this software will not start. The process just terminates, and I find the following in Event Viewer:

    Event 1026, .NET Runtime

    Application: Brother iPrint&Scan.exe

    Framework Version: v4.0.30319

    Description: The process was terminated due to an unhandled exception.

    Exception Info: System.IO.DirectoryNotFoundException

    at System.IO.__Error.WinIOError(Int32, System.String)

    at System.IO.Directory.InternalCreateDirectory(System.String, System.String, System.Object, Boolean)

    at System.IO.DirectoryInfo.Create()

    at Rodem.UI.Wpf.Services.ApplicationAuthenticationService.GetApplicationAuthenticationFile()

    at Rodem.UI.Wpf.Services.ApplicationAuthenticationService+<>c__DisplayClass9_0.<SetAuthenticationInfo>b__0()

    at System.Threading.Tasks.Task.InnerInvoke()

    at System.Threading.Tasks.Task.Execute()

    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(System.Threading.Tasks.Task)

    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading.Tasks.Task)

    at Rodem.UI.Wpf.Services.ApplicationAuthenticationService+<SetAuthenticationInfo>d__9.MoveNext()

    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(System.Threading.Tasks.Task)

    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading.Tasks.Task)

    at Rodem.UI.Wpf.Services.ApplicationAuthenticationService+<MarkAsAuthenticated>d__5.MoveNext()

    at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(System.Threading.Tasks.Task)

    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading.Tasks.Task)

    at Rodem.UI.Core.Services.ApplicationAuthenticator+<Authenticate>d__8.MoveNext()

    Exception Info: System.AggregateException

    at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean)

    at System.Threading.Tasks.Task`1[[System.Boolean, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].GetResultCore(Boolean)

    at System.Threading.Tasks.Task`1[[System.Boolean, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].get_Result()

    at Rodem.UI.Wpf.App.OnStartup(System.Windows.StartupEventArgs)

    at System.Windows.Application.<.ctor>b__1_0(System.Object)

    at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)

    at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)

    at System.Windows.Threading.DispatcherOperation.InvokeImpl()

    at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)

    at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)

    at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)

    at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)

    at System.Windows.Threading.DispatcherOperation.Invoke()

    at System.Windows.Threading.Dispatcher.ProcessQueue()

    at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)

    at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)

    at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)

    at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)

    at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)

    at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)

    at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)

    at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)

    at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)

    at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)

    at System.Windows.Application.RunDispatcher(System.Object)

    at System.Windows.Application.RunInternal(System.Windows.Window)

    at System.Windows.Application.Run(System.Windows.Window)

    at Rodem.UI.Wpf.App.Main()

    Event 1000, Application Error

    Faulting application name: Brother iPrint&Scan.exe, version: 4.4.0.33, time stamp: 0x5d4cfad9

    Faulting module name: KERNELBASE.dll, version: 10.0.18362.356, time stamp: 0x8c4198ab

    Exception code: 0xe0434352

    Fault offset: 0x00113522

    Faulting process id: 0x1eb0

    Faulting application start time: 0x01d58ea92f1d9c51

    Faulting application path: C:\Program Files (x86)\Brother\iPrint&Scan\Brother iPrint&Scan.exe

    Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll

    Report Id: 4834c575-85e7-42d8-b2e4-01a0fd98199d

    Faulting package full name:

    Faulting package-relative application ID:

    Brother's tech support is useless and all they can suggest is to reinstall Windows 10, which I'm not gonna do.

    Does anyone have any suggestion re what could be wrong and how to solve this?
     
    chjohans, Jan 13, 2021
    #3
  4. JANNIE
    jannie Win User

    Grant permission to Brother iPrint&Scan software to save to my Documents folder

    Application crash - Brother iPrint & Scan

    I have exactly the same problem as you. No help from Brother.

    I have been using the ControlCenter4 Link given in the Scan section of the Brother Utilities which is bundeled in with the Brother Driver download file: Y17A_C4_UWL_PP-inst-B2.EXE
     
    jannie, Jan 13, 2021
    #4
Thema:

Grant permission to Brother iPrint&Scan software to save to my Documents folder

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