Windows 10: Graphics card compatibly error

Equipment: Alienware 17 laptop Core I7-4710MQ, 16 GB memory, Intel hd graphics 4600, GTX 860M, 250 GB SSD, 500 GB HDD, Windows 10 pro 64-bit build 18363

Fortnite was giving an error saying I needed to update my gpu driver. When I update my driver, it says it isn't compatible with this version of windows. Has anyone experienced this, or know how to fix it?

submitted by /u/weneedanothertimmy
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:)

 

compatibility of graphics card

Hi,

Thank you for posting your query in Microsoft Community.

I will surely assist you with this.

I would suggest you to contact the manufacturer and see if the drivers are available for Windows 10.If the drivers are not available you can run the drivers for the graphics card in compatibility mode and see if it helps.

Now, to install in Compatibility Mode, follow these steps:

a. Locate the executable file (.exe file) for the driver installation program.

b. Right-click the file, and then click Properties.

c. In the Package Name Properties dialog box, click the Compatibility tab.

d. Click to select the Run this program in compatibility mode for check box, click Windows 8 with which it is compatible with in the Run this program in compatibility mode for list, and then click OK.

e. Double-click the executable file to start the installation program.

Hope this helps.

 

graphic card

Hi,

There is a possibility that the application you're trying to download is not compatible with the hardware that you have. We suggest that you check the system requirements of the chat application, then see if your device is capable of running the it.

To check the Graphics card information on your device, follow these steps:

• Press Windows key + R.
• On the Run box, type msinfo32 then hit Enter key.
  
• On the System Information window, click on Components → Display.

Should you need further assistance, we are here to help.

 

graphics card problems

Hi,

Your computer makes a noise or beeps from your internal speaker because it failed to detect the graphics card. What we can suggest is for you to try cleaning your graphics card with a pencil eraser. Here are the steps below:

• Turn your computer off.
• Pull out your video/graphics card.
• Rubbed the cold contacts with soft pencil eraser.
• Connect your video/graphics card back to the computer.

Kindly note that this is just a temporary fix. If the case still continues, I suggest that you contact your graphics card's manufacturer.

Let us know how it goes.