Windows 10: Graphics card driver error and BSODs

Discus and support Graphics card driver error and BSODs in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi. So I had just reinstalled windows and updated it to the newest build. After reinstalling, I noticed that whenever I played any videos both online... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by al1943_720, Mar 10, 2020.

  1. Graphics card driver error and BSODs


    Hi.

    So I had just reinstalled windows and updated it to the newest build. After reinstalling, I noticed that whenever I played any videos both online or through the player offline, there would be transient glitch sounds as if the video was stuck. I suspected the sound drivers to be at fault here but then I also started getting BSODs regularly. The stop codes varied but were most commonly:

    1-Video_TDR_Failure nvlddmkm.sys error

    2- Driver Verifier detected violation

    3- Unexpected kernel mode trap


    I searched online and it pointed me toward my video card drivers being at fault here. I have an NVIDIA 960m graphics card. The glitch sound problem occurs mainly when the laptop is doing some heavy work- for example playing some video in the background while I play a game don't judge I love doing that. This did not happen before I reinstalled my windows- which I had to since my previous version suddenly crashed. I doubt that it is the same cause because I never noticed such a problem and I have a lot of activities without having a serious toll on my system and never had any BSOD prior to the crash.

    To add on, this problem exacerbates when I am not plugged in and the battery is on. I don't know if it is statistically significant but most of the time that the BSOD does happen now is when I am not plugged in; the same is true for the glitch sound.



    P.S.: My device has two graphics adapters: an Intel one and the forementioned NVIDIA one. I have tried updating and am currently reinstalling the NVIDIA driver as I type this.

    :)
     
    al1943_720, Mar 10, 2020
    #1

  2. Graphics card information.

    Hi David,

    Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

    The error might occur if the Graphic card is cannot update the driver automatically.

    I suggest you to update the graphic card manually by following the steps below:

    • Press Windows key + X and click on
      Device manager.
    • Expand Display Driver from the list.
    • Right click on the Graphic driver and select
      update driver software.

    Also, can download the latest version of the graphic card from the manufacturer website.

    Hope the information is helpful. Please revert back with the necessary information and we’ll be glad to assist you.
     
    Eeshwar Kumar, Mar 10, 2020
    #2
  3. Nvidia Graphics Card

    Hello Brian,

    I request you to try the following steps:

    Uninstall and Reinstall the Graphics Card Drivers.

    Step 1: Uninstall the Graphics Card
    Drivers


    • Right click on the Start menu.

    • Click on “Device Manager” from that list.

    • Search for the Graphics Card
      from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
      from the computer.

    • Follow the on-screen instructions to complete it and then restart the computer if prompted.
    After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

    Step 2: Go to the Computer or Graphics Card
    manufacturer’s website and search for the latest Windows 10 drivers available for the
    Graphics Card model and then install it by following the instructions given in the website.

    I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

    Thank you.
     
    Amit(Kumar), Mar 10, 2020
    #3
  4. AndreePin Win User

    Graphics card driver error and BSODs

    graphics card problems

    Hi,

    Your computer makes a noise or beeps from your internal speaker because it failed to detect the graphics card. What we can suggest is for you to try cleaning your graphics card with a pencil eraser. Here are the steps below:

    • Turn your computer off.
    • Pull out your video/graphics card.
    • Rubbed the cold contacts with soft pencil eraser.
    • Connect your video/graphics card back to the computer.
    Kindly note that this is just a temporary fix. If the case still continues, I suggest that you contact your graphics card's manufacturer.

    Let us know how it goes.
     
    AndreePin, Mar 10, 2020
    #4
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Graphics card driver error and BSODs

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