Windows 10: graphics driver help

Discus and support graphics driver help in Windows 10 Graphic Cards to solve the problem; This is on my Dell Inspiron 15-3541 laptop OS Win 10 Home Pro 32 bit. Some how the C: HD got infected and crashed. I had to wipe the partition clean... Discussion in 'Windows 10 Graphic Cards' started by reble, Feb 27, 2020.

  1. reble Win User

    graphics driver help


    This is on my Dell Inspiron 15-3541 laptop OS Win 10 Home Pro 32 bit. Some how the C: HD got infected and crashed. I had to wipe the partition clean and reinstall the OS and everything else. I can't find the drivers cd for the laptop. I have all of the drivers down loaded except for the graphics driver. When I punch in the Dell service tag number. Dell shows the following OS's and drivers for them, Win 7, 32 and 64 bit, Win 8, 32 and 64 bit, Win 8.1, 32 and 64 bit. But they only show Win 10, 64 bit. No Win 10, 32 bit. I am running 32 bit. I have been on line looking for the driver up, down, sideways, inside out and driving my self nuts. AMD driver info is bellow.

    AMD Radeon R4 graphics
    driver date 9-25-2018
    driver version 24.20.13019.1008

    I have come close, but no cigar. A few web pages that say that they have what I need, Firefox blocks my way saying that the web page is dangerous, full of malware and so on. And I am having some problems with some games because the laptop is running on the Windows generic graphics driver right now.

    :)
     
    reble, Feb 27, 2020
    #1

  2. Intel Graphic Driver Update

    Hello,



    Thank you for posting your query in Microsoft Community.



    We do understand your concern and we will be happy to help you regarding this.

    Please answer the below questions:

    • What exactly happens when you launch the game?
    • Do you get any error message?

    I request you to try the following steps:

    Uninstall and Reinstall the Graphics Card Drivers.

    Step 1: Uninstall the Graphics Card
    Drivers


    • Right click on Start menu.

    • Click on “Device Manager” from that list.

    • Search for the Graphics Card
      from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
      from the computer.

    • Follow the on-screen instructions to complete it and then restart the computer if prompted.
    After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

    Step 2: Go to the Computer or Graphics Card
    manufacturer’s website and search for the latest Windows 10 drivers available for the
    Graphics Card model and then install it by following the instructions given in the website.



    I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.



    Thank you.
     
    Amit(Kumar), Feb 27, 2020
    #2
  3. Intel HD Graphics Driver

    Hi Jim,

    Thank you for posting in Microsoft Community.

    This issue might have caused due to the outdated drivers of the Graphics display card.

    Let's try the below steps and check if it helps to resolve the issue.

    I would also suggest you to update graphics drivers.


    • Press Windows key + X and select
      Device Manager.



    • Search for Display Adapters and expand it.

    • Right click on the graphics driver
      and select Update driver software.
    Refer:
    How to update the graphics card drivers


    If that doesn't help uninstall and reinstall latest graphic driver from manufacturer's website.

    Keep us informed if the issue is resolved. We are glad to help you further.
     
    Sachin Venkatesh, Feb 27, 2020
    #3
  4. graphics driver help

    Graphics Driver for Windows 10

    Hi,

    Thank you for posting your query in Microsoft Community.

    I understand your concern, and we in Community will try to help you in the best possible way we can.

    Follow the below methods and check if it helps.

    Method 1:

    I suggest you update Graphic card drivers:

    • Press Windows key + X and click on
      Device manager.
    • Expand Display Driver from the list.
    • Right click on the Graphic driver and select
      update driver software.
    If the issue still persist follow method 2.

    Method 2:

    I suggest you to go to the manufacturer’s website of your graphic card and check for any updated drivers available there. If so, try to install them and check if it fix the issue.

    If no updated drivers available then try installing the available drivers in compatibility mode.

    Refer the steps:

    • Download the Drive from the manufacture’s website, Right click on the setup file and select Properties.

    • Click the compatibility tab, tick the box next to Run this program in compatibility mode for and select Windows.
    If the issue still persist, suggest you to please get in touch with our
    Xbox Support team through below link to resolve the issue:

    http://forums.xbox.com/xbox_early_access/xbox_on_win10_ip/default.aspx

    Our Xbox support team will assist you better in this regard.



    Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.

    Regards,

    Guru Kiran
     
    Guru Kiran G, Feb 27, 2020
    #4
Thema:

graphics driver help

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