Windows 10: Graphics driver issues due to Acer Swift 3 Windows 11 incompatibility

My laptop Swift 3 Model No. SF313-52-765F recently updated to Windows 11, but unfortunately this update does not appear to be compatible as stated on their support page "if your product model is not listed in the table below, Acer has not tested the device and the drivers have not been updated for that model". This annoyingly means I have had to remove the graphics drivers currently installed otherwise the device is virtually unusable. Of course this is not ideal as it is still running quite poorly, but is at least not crashing every 5 seconds. Will I have to wait for updated graphics driver

:)

 

Acer aspire 5935g graphic card problem

Hi Martin,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

This issue may arise due to incompatibility of graphics driver with Windows. I suggest you to try compatibility mode for graphics driver and check if it helps. To do so kindly follow the below given steps:

• Right click on graphic driver that you have downloaded from manufacturer website.
  
• Click/tap on Properties.
• Check the Run this program in Compatibility mode for under
  Compatibility tab
• Select Windows 8.1/8 from the drop down under
  Compatibility mode section.
• Click on Apply and Ok.
• Install the drivers, restart PC and check if issue is resolved.

Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.

Thank you.

 

Acer Swift 1 Fingerprint Login Issue

Hi,

I have just recently bought an Acer Swift 1 laptop with Windows 10 Home. On the whole it looks great and performs well for the price, and does everything I need it to.

The only issue seems to be the fingerprint scanner is very hit and miss - it takes a long time to register a print in Windows Hello (comes up with multiple "your device is having trouble recognising you" messages),
and when it does it only seems to work about maybe one in five times (same error message), usually meaning I have to log in with a pin (first world problems etc.)

So far I have tried:

1. Updating the driver 2) Uninstalling and reinstalling the driver 3) Deleting and re-recording my fingerprint 4) Recording a different finger, to no avail. I have visually inspected and cleaned the sensor.
   

Does anyone have any suggestions / quick fixes for this? If I cannot resolve it it is not a huge issue (I can just log in with a pin in 2 seconds), and I can't really be bothered to send it back and wait 7
days etc just to repair this one component.

Interestingly I had a similar issue with a LG G6 phone last year too, so maybe its me.

Thanks in advance.

 

Graphics card driver not working in windows 10

Hi,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

This issue may arise due to incompatibility of graphics driver with Windows. I suggest you to try compatibility mode for graphics driver and check if it helps. To do so kindly follow the below given steps:

• Right click on graphic driver that you have downloaded from manufacturer website.
  
• Click/tap on Properties.
• Check the Run this program in Compatibility mode for under
  Compatibility tab
• Select Windows 8.1/8 from the drop down under
  Compatibility mode section.
• Click on Apply and Ok.
• Install the drivers, restart PC and check if issue is resolved.

Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.

Thank you.