Windows 10: Graphics on games not working.

Discus and support Graphics on games not working. in Windows 10 Gaming to solve the problem; I was about to play Overwatch but I found that the graphics were terrible. I could honestly see the individual pixels, plus my frame rate just dropped.... Discussion in 'Windows 10 Gaming' started by SebastianMartinezOtremba, Feb 9, 2019.

  1. Graphics on games not working.

    I was about to play Overwatch but I found that the graphics were terrible. I could honestly see the individual pixels, plus my frame rate just dropped. I first thought it was just overwatch but then found that all 3d games were like this. I tried finding a solution, thinking it was my BIOS settings but when I tried to get in it wouldn't show on my screen. I pressed F2 and delete, but neither helped. I do think this is probably the solution but I can't get it to show. Can anybody help?

    SebastianMartinezOtremba, Feb 9, 2019

  2. Game crashing.

    Hi Nini,

    The error message that you received when you played the game means that the graphics card driver needs an update. To resolve your concern, we suggest that you update the graphics card driver by following the steps below:

    • Select the Start button, type Device Manager, and select it from the list of results.
    • Expand one of the categories to find the name of your display adapter, then right-click (or tap and hold) it, and select Update Driver. For graphics cards, expand the Display adapters category, right-click your graphics
      card and select Update Driver.
    • Select Search automatically for updated driver software.
    • If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions.

    If these steps don't work, try reinstalling the driver:

    • Open the Device Manager.
    • Right-click (or tap and hold) the name of the display adapter.
    • Select Uninstall.
    • Restart your PC and Windows will attempt to reinstall the driver.

    You may also run the game in compatibility mode to make it work on your Windows 10 PC by following the steps below:

    • Go to the game folder and right click on the setup file.
    • Click on Properties and go to the Compatibility tab.
    • Under the Compatibility mode, check Run this program in compatibility mode for: and select the operating system where the game is compatible.
    • Let the drivers install and launch the game again

    Keep us updated with the results after performing the suggested solutions above.  

    If you think this was useful, do not hesitate to "mark it as an answer" to help those who are facing the same problem.
    Loraine Mon, Feb 9, 2019
  3. Games won't work

    Hello Jenny,

    Please answer the questions below:

    • Do you have any problem with other games?
    • Did you make any changes prior to this issue?

    I request you to try the following steps:

    Uninstall and Reinstall the Graphics Card Drivers.

    Step 1: Uninstall the Graphics Card

    • Right click on the Start menu.

    • Click on “Device Manager” from that list.

    • Search for the Graphics Card
      from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
      from the computer.

    • Follow the on-screen instructions to complete it and then restart the computer if prompted.
    After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

    Step 2: Go to the Computer or Graphics Card
    manufacturer’s website and search for the latest Windows 10 drivers available for the
    Graphics Card model and then install it by following the instructions given in the website.

    I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

    Thank you.
    Amit(Kumar), Feb 9, 2019
  4. Graphics on games not working.

    full screen problem in gaming

    Hello Ganesh,

    It's unfortunate that you are facing issues with the display in Windows 10. We'll certainly assist you with this.

    We appreciate your efforts in trying to resolve the issue.

    Share this information to assist you better.

    • What is the make and model of the computer?
    • Is the issue particular to that game or other games also?
    This issue could occur if the your playing a game at a different resolution than the desktop resolution.

    I suggest you to try the below steps and check if it helps:

    Step 1: I suggest you to check the resolution of the game as well as the resolution with in the computer and see if you are able to play the games in full screen.

    Step 2: I suggest you to follow the below link to troubleshoot the issues related to DirectX graphics and gaming on Windows 10.

    DirectX Graphics and Gaming


    Troubleshoot games

    You can install Windows 8/8.1 drivers in compatibility mode from Manufacturer's website, if there are no Windows 10 compatible drivers.

    Follow the steps to install in Compatibility mode:

    • Download the updated driver from the manufacturer’s website.
    • Right click the driver installation file and select Properties then tap or click the
      Compatibility tab.
    • Place a check in the Run this program in compatibility mode for: box.
    • Tap the drop down box and select a previous operating system, then tap or click
    • Try installing the driver and check.
    Hope it helps. Kindly update the status of this issue, we will be happy to help you further.
    Rakesh Narayanaswamy, Feb 9, 2019

Graphics on games not working.

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