Windows 10: Gray Screen Problem

Discus and support Gray Screen Problem in Windows 10 Performance & Maintenance to solve the problem; I have a brand new HP Envy laptop with windows 10 on it. It struggles to get out of rest mode. I'm in college, so I have about 10 minutes in between... Discussion in 'Windows 10 Performance & Maintenance' started by Shania Vasquez, Sep 19, 2019.

  1. Gray Screen Problem

    I have a brand new HP Envy laptop with windows 10 on it. It struggles to get out of rest mode. I'm in college, so I have about 10 minutes in between classes, I'll close the laptop for about 5 minutes, open it back up and it has a grey screen. Everything on my laptop is updated, even the drivers. Nothing is working. I actually returned my last laptop because HP thought it was a computer problem. Little did I know its a common Microsoft error. Is there anything that I can do to fix this problem?

    Shania Vasquez, Sep 19, 2019

  2. "Gray Screen of Death"

    Thanks for your informative post!

    I had solved my 2D & gray screen issue using advice posted by erocker (see below)
    Mainly it involves creating a profile and putting higher 2D clocks:

    Black Panther, Sep 19, 2019
  3. jwebby Win User
    "Gray Screen of Death"

    Great post! I have a Sapphire HD 5750 sitting on the shelf going to waste due to the gray screen crash. I run dual monitors and mine crashes randomly in 2D and is guaranteed to gray screen playing any kind of video.

    A few months ago I tried this method to no avail. The clocks stayed up just fine but it didn't help my crashing problem.

    This post has motivated me to maybe find a reference HD 5750 bios of another brand and try flashing.

    I've never flashed a video card, any suggestions or links where I might find a bios and flash utility?

    Thanks again for the great post.
    jwebby, Sep 19, 2019
  4. Gray Screen Problem

    Gray screen of death

    Hi - My dell laptop is having gray screen of death now. It had 'bad system config info' and I had followed the steps 2 & 4 mentioned in this post - FIX: BAD SYSTEM CONFIG INFO error on Windows 10. In fact step2 just said Element not found. Step
    4 worked. After that I restarted the PC and it keeps showing Gray screen of death and does not get to the login page at all. It shows Dell start up logo, with options F2, F12 etc and if I let it continue, it just keeps showing gray screen of death.

    Can you pls help me fix the problem? I have data in it, so cant afford to reset the PC immediately.

    Pls let me know if you need more details.
    MYWindowsUser2012, Sep 19, 2019

Gray Screen Problem

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