Windows 10: grayed out sync settings in mail app

can someone tell me why suddenly my mail app will not sync to my email account like it has been doing fine for several years and will not allow me to access sync options because that section in manage your acct is grayed out? Ty for help with fixing this.

:)

 

Auto sync Windows 10 Mail app

I have a problem with Mail app on a Windows 10 system (updated from Windows 8).
The sync settings just don't work on any email accounts and (of course) in the calendar app. I can open mail app up and force a manual refresh/sync which will also update the calendar with entries I make remotely or via phone but the regularity of checks is not working. Do others see this? It kind of makes the lives tiles redundant as the actual apps will only sync manually.
I've checked other solutions like

• Enable\Disable sync options in Settings under "Calendar" section
  
• Run troubleshooting app from Microsoft
  
• Rebooting system
  
• Set app sync on "as items arrive" or "every 15 minutes"
  
• Update mail app
  
• Disable firewall
  

None of these "fixes" worked. Everything else is working fine. If I press sync button it works (it downloads mail and calendar events) but the app doesn't do this automatically.
(IMAP account)

Someone has\had same problem? And have you managed to rectify this problem?

 

Mail App in Windows 10

Hi John,

We apologize for the delay in response.

Follow the below steps and check if it helps.

Step 1:

I suggest you to follow the below steps to change the Mailbox sync settings.

• Open the Mail app and sign in to your account.
• Click on the gear icon (Settings) from the bottom left corner.
• Click on the Accounts under
  Settings.
• Click on your account and select Change settings.
• Click on the Change mailbox sync settings and check in the
  Sync options.

If the issue persist, follow the below step.

Step 2:

I suggest you to uninstall and reinstall the mail app, reconfigure the email account in mail app and check if the mail app is working properly.

Follow the below steps to uninstall the Mail and Calendar apps.

• Open the Start menu, type Windows PowerShell in the search bar.
• Right click on the Windows PowerShell and select
  Run as administrator.
• Enter the below command to reinstall the Mail and calendar app.

get-appxpackage *microsoft.windowscommunicationsapps* | remove-appxpackage

Note: After performing the above steps, install the Mail and calendar app form the Windows store.

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Windows Mail App Notifications Disabled (Grayed Out)

Hello,
I have a problem with Windows 10 Mail app notifications.
When trying to enable notifications from system option, I cannot toggle it at all?
Despite the fact that it is already the default app!










Any suggestions ?