Windows 10: Green Screen Event ID 41 Task 63

Hello,

I have been getting greenscreen errors. The errors appear to be random and occur even when I am surfing or watching a movie or other low demand activities. The error occures maybe once or twice a day. The computer is self build:

- Mainboard Asrock B450M Steel Legend

- CPU: Ryzen 5 3600

- GPU: 8 GB MSI RX 5700 AMD

-HDD: 500 GB Crucial P1 M.2 / Sandisk 250 GB SSD

- PSU: Seasonic Focus GX 550 W

- RAM: 2x8 GB Crucial Ballistix 3200 DDR4

I checked all hardware components for error with different diagnose software and I couldn't find an error. I also checked Windows itself with the sfc command the result also looks good. I really hope you guys can help me because I am at my wits end.


Here is the errordump copied from windows debugger:


Microsoft R Windows Debugger Version 10.0.19528.1000 AMD64Copyright c Microsoft Corporation. All rights reserved.Loading Dump File [C:\Users\Gerle\Documents\053020-6046-01.dmp]Mini Kernel Dump File: Only registers and stack trace are availableSymbol search path is: srv*Executable search path is: Windows 10 Kernel Version 18362 MP 12 procs Free x64Product: WinNt, suite: TerminalServer SingleUserTS PersonalMachine Name:Kernel base = 0xfffff801`4d800000 PsLoadedModuleList = 0xfffff801`4dc48170Debug session time: Sat May 30 09:48:32.519 2020 UTC + 2:00System Uptime: 0 days 0:00:47.181Loading Kernel Symbols...........................................................................................................................................................................Loading User SymbolsLoading unloaded module list......For analysis of this file, run !analyze -vnt!KeBugCheckEx:fffff801`4d9c2390 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:fffffa01`a7a99a10=00000000000001163: kd> !analyze -v******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************VIDEO_TDR_FAILURE 116Attempt to reset the display driver and recover from timeout failed.Arguments:Arg1: ffff98050099f040, Optional pointer to internal TDR recovery context TDR_RECOVERY_CONTEXT.Arg2: fffff8015bbe05a4, The pointer into responsible device driver module e.g. owner tag.Arg3: ffffffffc0000001, Optional error code NTSTATUS of the last failed operation.Arg4: 0000000000000003, Optional internal context dependent data.Debugging Details:------------------Unable to load image atikmpag.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for atikmpag.sysKEY_VALUES_STRING: 1 Key : Analysis.CPU.Sec Value: 3 Key : Analysis.DebugAnalysisProvider.CPP Value: Create: 8007007e on DESKTOP-BVU33OU Key : Analysis.DebugData Value: CreateObject Key : Analysis.DebugModel Value: CreateObject Key : Analysis.Elapsed.Sec Value: 4 Key : Analysis.Memory.CommitPeak.Mb Value: 74 Key : Analysis.System Value: CreateObjectADDITIONAL_XML: 1DUMP_FILE_ATTRIBUTES: 0x8 Kernel Generated Triage DumpBUGCHECK_CODE: 116BUGCHECK_P1: ffff98050099f040BUGCHECK_P2: fffff8015bbe05a4BUGCHECK_P3: ffffffffc0000001BUGCHECK_P4: 3BLACKBOXBSD: 1 !blackboxbsdBLACKBOXNTFS: 1 !blackboxntfsBLACKBOXWINLOGON: 1CUSTOMER_CRASH_COUNT: 1PROCESS_NAME: SystemSTACK_TEXT: fffffa01`a7a99a08 fffff801`5b2cecea : 00000000`00000116 ffff9805`0099f040 fffff801`5bbe05a4 ffffffff`c0000001 : nt!KeBugCheckExfffffa01`a7a99a10 fffff801`5b27e1cb : fffff801`5bbe05a4 ffff9805`02b7c000 ffff9805`02b7c0d8 00000000`00000000 : dxgkrnl!TdrBugcheckOnTimeout+0xfefffffa01`a7a99a50 fffff801`5b27ecb6 : ffff9805`02b70100 00000000`00000700 ffff9805`02b7c000 ffff9805`02b7c9e0 : dxgkrnl!DXGADAPTER:repareToReset+0x1a3fffffa01`a7a99aa0 fffff801`5b2ce425 : 00000000`00000100 0000000d`00000010 00000002`00000005 ffff9805`070c9080 : dxgkrnl!DXGADAPTER::Reset+0x276fffffa01`a7a99b10 fffff801`5b2ce587 : 00000000`00000700 ffff9805`06454d28 ffff9804`f8a85cb0 fffff801`51b41600 : dxgkrnl!TdrResetFromTimeout+0x15fffffa01`a7a99b40 fffff801`4d8f43b5 : ffff9805`070c9080 fffff801`5b2ce560 ffff9804`f8a85cb0 ffff9805`06454d28 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x27fffffa01`a7a99b70 fffff801`4d86bcd5 : ffff9805`070c9080 00000000`00000080 ffff9804`f8a7b300 00000067`bcbbbdff : nt!ExpWorkerThread+0x105fffffa01`a7a99c10 fffff801`4d9c9998 : ffffc300`f2dc9180 ffff9805`070c9080 fffff801`4d86bc80 746e696d`6461425c : nt!PspSystemThreadStartup+0x55fffffa01`a7a99c60 00000000`00000000 : fffffa01`a7a9a000 fffffa01`a7a94000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28SYMBOL_NAME: atikmpag+105a4MODULE_NAME: atikmpagIMAGE_NAME: atikmpag.sysSTACK_COMMAND: .thread ; .cxr ; kbFAILURE_BUCKET_ID: 0x116_IMAGE_atikmpag.sysOSPLATFORM_TYPE: x64OSNAME: Windows 10FAILURE_ID_HASH: {e300aa8c-6915-3f37-7957-d2e4fc30a6fd}Followup: MachineOwner---------3: kd> lmvm atikmpagBrowse full module liststart end module namefffff801`5bbd0000 fffff801`5bc63000 atikmpag T no symbols Loaded symbol image file: atikmpag.sys Image path: atikmpag.sys Image name: atikmpag.sys Browse all global symbols functions data Timestamp: Wed Aug 28 01:02:11 2019 5D65B673 CheckSum: 000A3E05 ImageSize: 00093000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 Information from resource tables:

:)

 

Event ID 41 Task Category 63

If i get no BSODs, no errors, no events logged in event viewer apart from kernel power 41 (63), not even the windows did not shut down successfully screen (don't know if that is still in windows 10), and the computer just turns off and a few seconds later it turns back on, is it safe to assume that it is the power supply and not the motherboard? Because I have heard that this can be caused by the motherboard. Also when this happens, is it harmful for the rest of the hardware?

 

Event ID 41 Task 63

Hello, I've been dealing with a slew of bsods that I recently decided to give some brain power to and try to fix. I've fixed a few errors and issues regarding software but now I want to know if my hardware could be the cause of this bsod known in event viewer as Event ID 41 Task 63.



DESKTOP-7RL8VBV-(2019-05-21_20-26-35).zip

 

Event ID 41 Task Category 63

Hi, I am experiencing random reboots in my pc, when it happens it will suddenly shutdown, then a few seconds later it turns on again. It has happened playing games and in idle, temperatures are completely normal, voltages on the 12v rail seem normal, I measured it using hwmonitor and most of the time it's 12,1v. Event viewer shows critical event kernel power 41 (63) and this is what i found in event details:

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 0
CsEntryScenarioInstanceId 0

It started a few days ago, all instances show event id 41, and in event details "system sleep transitions to on" often varies.

EDIT: A few days ago I could make it happen by tapping the top of the case, so I opened the case and took some cables out and plugged them back in, after that I could no longer turn it off by tapping the case. However a few minutes ago I tried tapping the back of the power supply and it happened again, not only that, but after it turned back on and booted into the system, it happened again but I didn't touch the computer at all. The computer didn't suffer any physical damage as far as I know, and this power supply is around 6 months old.