Windows 10: Grey X on all my files

I have SSHD that has a C: Users/mobil/onedrive folder and all the files pictures, word docs, pdfs, ppts etc are all grey X'ed and will not open.

I recovered the machine saving files and it did not correct the grey X's

any help would b much appreciated.

:)

 

music files with an X on them

Not that I have a solution to suggest, but I think it is interesting that only three of the eight files in your list have that gray X. Are you able to copy those files which do not have the X? That might lead to a clue as to how the files got created, etc.

 

grey x's

Why do I have grey x's on my desktop icons

 

Remove account


I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
   
   Code:

   net user test /del