Windows 10: Groove app crashing for no reaason

Discus and support Groove app crashing for no reaason in Windows 10 Support to solve the problem; Hi guys, Today I turn on my desktop (Win10) and try to get my music to play and the groove app just crashes. I installed VLC player and everything... Discussion in 'Windows 10 Support' started by Marko1401, Sep 10, 2018.

  1. Marko1401 Win User

    Groove app crashing for no reaason


    Hi guys,

    Today I turn on my desktop (Win10) and try to get my music to play and the groove app just crashes.

    I installed VLC player and everything seems fine.

    Is there a problem with the groove app?

    I'm scanning my system for viruses right now.
    This is the error message :


    Groove app crashing for no reaason [​IMG]


    :)
     
    Marko1401, Sep 10, 2018
    #1
  2. SujataMoktan Win User

    Groove music crashes

    Hi Pratish,

    Thank you for posting your query in Microsoft Community.

    I understand your concern, however can you share what all troubleshooting steps have you tried?

    If you haven't tried then try the following, check if it helps.

    Method 1: I suggest you to run the Windows App Troubleshooter.

    http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

    Method 2: Try to uninstall Groove app and then install, check if it helps.


    • Type PowerShell in search box, right click on it and click Run as Administrator.

    • Type following command and press Enter.
    get-appxpackage *Microsoft.ZuneMusic* | remove-appxpackage



    • Go to store and reinstall app.
    Troubleshoot Groove player in Windows 10

    https://support.microsoft.com/en-us/kb/3078110

    Hope this helps. Please reply if you need further assistance.
     
    SujataMoktan, Sep 10, 2018
    #2
  3. SiddharthBapna Win User
    Groove Music is crashing!!!

    I am running Build 10586.164 and am unable to use groove Music on my Windows 10 Laptop. Groove Music crashes immediately after opening, and its been months since this problem has occurred. I have tried various solutions:

    • I have tried uninstalling and installing the app again.
    • I have run Sfc scans in CMD.
    • I also ran some commands in Powershell.
    • I used troubleshoot
    All of these measures were unable to solve my problem. I am not a Computer Wiz, I just searched the internet, and found these measures.

    this is not only with Groove Music, apps such as Twitter are also crashing.

    Please help ASAP.
     
    SiddharthBapna, Sep 10, 2018
    #3
  4. DBC9 Win User

    Groove app crashing for no reaason

    Groove Music keeps crashing whenever I open it

    I'm running Windows 10 Pro on a Surface Book. Whenever I try to open Groove Music, it just goes to the app splash screen and immediately crashes. This is really irritating, as alternatives like Windows Media Player and VLC do work, but are not at all optimized
    for the high-res display. Groove Music is the only app which which seems to crash like this. Movies and TV, and the rest of apps all work without a hitch. I've tried all the steps suggested in

    this
    thread, and even went so far as to perform an in place reinstall of Windows 10 using an iso, however the problem still persists. The problem is also present for other user accounts.

    Is there any way by which I can get the Groove app to work? Is it possible that the issue will get addressed with a future update to the app?
     
Thema:

Groove app crashing for no reaason

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