Windows 10: GWX on a laptop broken by updates (BAD_SYSTEM_CONFIG_INFO) . . . . .

Discus and support GWX on a laptop broken by updates (BAD_SYSTEM_CONFIG_INFO) . . . . . in Windows 10 Updates and Activation to solve the problem; Hi Guys, First post in here so not entirely up to speed with the "jargon" . . . . I tried many ways to repair the above error to no avail. My Win10... Discussion in 'Windows 10 Updates and Activation' started by parametric, Jul 30, 2016.

  1. GWX on a laptop broken by updates (BAD_SYSTEM_CONFIG_INFO) . . . . .


    Hi Guys, First post in here so not entirely up to speed with the "jargon" . . . .

    I tried many ways to repair the above error to no avail. My Win10 Home N showing error code 0xC004C003.

    activation area showed Current code is ****WXCHW

    I had gone for the GWX way back in December 2015 and was pleased with it. I had not used it for a couple of weeks, and fired it up on the 28 July (I know!*Rolleyes). A torrent of updates ensued, and on restart . . . . it fell over . . BAD_SYSTEM_CONFIG_INFO

    I decided to back track (I had made the "one time" rescue media on DVD soon after I aquired the Machine) its an HP Pavilion 15n278sa BTW . . . Win8.1 installed and activated fine.

    I had already made the Win10 media on usb3 - so I put it in and ran the setup - to upgrade to win10.

    Installation went fine, but would not activate . . . . 0xC004003 again.

    I tried the online activation . . . at the command prompt type Slui 4 <ok>
    select country (UK) <ok>
    Call toll free number, enter IIDs . . . . . . response was . . . . not activated . . . . . transfer to support operative . . . .

    Long story short, - they need the Windows 8.1 Key, which I never had (preinstalled OS).

    I've heard its embedded in a chip inside somewhere? MS said "ask HP", WE can't see it. Reports on HP's response are negative to say the least.

    The Windows info in win8.1 stated a PRODUCT ID of four, five-digit alphanumerics, which clearly isn't the authorise.

    Is it possible to retrieve the authorise (Five five digit alphanumerics)? Perhaps I need to go back to Win8.1 to do this?

    Any ideas guys? (sorry its so long . . . ) Or am I doomed to stay with 8.1 (which I hate) - unless I open my wallet . . . ?



    :)
     
    parametric, Jul 30, 2016
    #1
  2. blazzed Win User

    gwx hangs on please wait

    I tied to remove the icon for gwx a while back

    it returned

    now that I want to go ahead the gwx box opens but hangs on please wait

    this is the other win 7 computer and the first one went through fine

    this is hung on please wait

    I've broken the gwx

    will I be able to get win10 without reservation free?
     
    blazzed, Jul 30, 2016
    #2
  3. JustRight Win User
    "refreshgwxconfig" task fails with return code 0x8007000D. GWX Icon disappeared.

    Hello again Navneet,

    Thank you for your suggestions. I have now uninstalled both of the KB packages for Windows 8.1 that you listed. After a reboot I then re-applied those updates via Windows Update. The installation of the packages was successful.

    However after a reboot the GWX Icon did not appear. Once again the "refreshgwxconfig" task in the Task Scheduler fails with a return code of 0x8007000D. Something is wrong with th GWX app, and it only started happening on the 21st of June.

    I then tried the scripts mentioned in your initial reply in an attempt to get the GWX Icon to show. They had no effect at all.

    I see that the forum is starting to get a lot of questions about the GWX Icon disappearing from systems where it had previously been displayed.

    I think that something is broken! Can you inquire with the GWX developers?

    Regards,
     
    JustRight, Jul 30, 2016
    #3
  4. Superfly Win User

    GWX on a laptop broken by updates (BAD_SYSTEM_CONFIG_INFO) . . . . .

    Superfly, Jul 30, 2016
    #4
  5. Thanks for that SF . . . .
    What a splendid app . . . .

    Here is the screenshot. Everything looks as it should? (to me)


    GWX on a laptop broken by updates (BAD_SYSTEM_CONFIG_INFO) . . . . . [​IMG]


    The installed key declares itself to be retail . . . (Done with the official downloaded media (as an upgrade))

    What to do next . . . ?

    If I alter the key in the activation page to the win8.1 one - perhaps it will recognise that I upgraded - and allow the Win10?

    Best Regards
     
    parametric, Jul 30, 2016
    #5
  6. Superfly Win User
    Hi parametric,

    Thanx, the problem is your Win 8.1 key is not for the N version, rather the standard version of Win 10 Home.

    You'll need to install that, and it will activate automatically once on-line.
     
    Superfly, Jul 30, 2016
    #6
  7. Thanks again Sir!

    MY mistake for selecting the wrong option at the MS download site then . . .(doh!)

    Are these downloads still available - (since July 29th has now passed)?

    Best
     
    parametric, Jul 30, 2016
    #7
  8. CmmTch Win User

    GWX on a laptop broken by updates (BAD_SYSTEM_CONFIG_INFO) . . . . .

    CmmTch, Jul 31, 2016
    #8
  9. Thanks SF, this is posted from my new 8.1 installation, which reports "activated".

    I've made a new usb of the "Home" install media (minus the "N") and will attempt the upgrade shortly . . .

    I think the question is whether or not the MS Servers noted my previous (Dec 2015) upgrade to 10 or not - which would have registered my entitlement to Win10 for free? We'll see I guess . . .

    If not the I'll try your suggestion <Steve> and thanks for that . . . !

    I'll report back

    ATB
     
    parametric, Jul 31, 2016
    #9
  10. <SuperFly> and <Steve> HUGE thanks to you both for your patience and help.

    I now have a fully functional and activated Windows10 Home (without the "N") on my laptop . . . . *Cool

    Here's the result from ShowKey:

    GWX on a laptop broken by updates (BAD_SYSTEM_CONFIG_INFO) . . . . . [​IMG]


    The installed key reports Win 10 RTM Core Retail . . . .

    I use this laptop for Music applications (Reaper) and as such it needs to be solid. I now need to install Komplete10 from NI, which is roughly 18Gb in size (huge sample library).

    Unsurprisingly - I'd rather do this just ONCE (IYKWIM) - so it was crucial to have windows without issues . . . .

    By way of thanks, I moderate on three music-related forums, so if any of you guys play guitars or synths etc, and ever have questions or problems, you can ask here: Yamaha Forums UK - Index page

    My "handle" is the same as here. We are not a Yamaha official site, but they approve of our activites and DO take an interest in what goes on. We also cover most any of the other major brands (Roland, Korg, Kurtzweil, Casio etc). Recently there has been increased activity in the Guitar section - again, not just Yamaha . . . .
    It's free to browse and free to join if you want/need to participate. It's a friendly and well-mannered forum (rather like here!) with many knowledgable members . . . .

    Huge thanks again*Thumbs
     
    parametric, Apr 5, 2018
    #10
Thema:

GWX on a laptop broken by updates (BAD_SYSTEM_CONFIG_INFO) . . . . .

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