Windows 10: Hacked and fed up with it

Cant get rid of them. Him / her. Somehow they managed to get onto two of my computers and get adminastative rights. Basically own my computers. So no matter what i do it has no effect. and ive been trying everything for the last three months. Every thing of any value is never put on my computer so ive no idea what there after.
new folders appear lock away programs and games i change permissions and more folders appear. No amount of fresh installs or completly changing my id with no sync on accounts. Its a complete nightmare. And even off line there are some programs so well hidden. Nothing can find them

:)

 

Hacked

I never used this card in a store, only on Amazon.com. As I said it was an Amazon/Chase card. I immediately had the card cancelled and got a new one by Fed Ex. The file containing my CC numbers is not encrypted, just p'word protected. I think it was probably hacked on Amazon. Will change my Amazon p'word and print off the file containing my cc numbers, then delete the file and hide the printed copy in a safe place. Anything else anyone would suggest I should do.

 

Fed up with Cookies....

I'm fed up with cookies too, why I moved to Jafa cakes lol

 

Email Hacked

Hello Greg

thank you for your response and the great information you provided.

I use two step authentication for my email account and all important web sites. I also use the full version of Malwarebytes to protect my computer.

But I will do the scans you suggested AdwCleaner and Limewire.com and let you know the results.

I am worried though that the webcam installed on my laptop could have been hacked. I never use it and forgot about it, so never disabled it.

Any suggestions as to find if it was actually hacked?

thank you

mike