Windows 10: Hacked computer

Discus and support Hacked computer in Windows 10 Support to solve the problem; Hi, My computer has been hacked and the hacker has installed these files on the computer. C-Program-Rempl Logs CTAC.json disktoast osrrb... Discussion in 'Windows 10 Support' started by JohannaPetterss, Apr 11, 2019.

  1. Hacked computer


    Hi,

    My computer has been hacked and the hacker has installed these files on the computer.

    C-Program-Rempl
    Logs
    CTAC.json
    disktoast
    osrrb
    reminthndlers.dll
    rempl
    sedlauncher
    sedplugins.dll
    sedsvc
    ServiceStackHardening
    strgsnsaddons.dll
    toastlogo

    In the folder "logs", the following files are installed:
    LauncherRemediation001.etl
    Remediation.001.etl
    Remediation.002.etl
    Service.Remediation.001.etl

    The folder "logs" contained more files earlier, but these have been erased. I believe that the hacker is trying to erase the traces since he realizes that I know that the computer is hacked.

    What is the purpose of these files?

    Thankful for your comments on this. I can e-mail you a printscreen of the files, but it was not possible to attach this file in this message.

    Best regards
    Johanna Pettersson

    :)
     
    JohannaPetterss, Apr 11, 2019
    #1
  2. Laronge Win User

    Hacked computer

    My computer was hacked and I lost my admin rights. I tried doing a recovery, but that failed. Incomplete. Can't get to lock screen anymore

    Any suggestions?
     
    Laronge, Apr 11, 2019
    #2
  3. R.Mike Win User
    Email Hacked

    Hello Greg

    thank you for your response and the great information you provided.

    I use two step authentication for my email account and all important web sites. I also use the full version of Malwarebytes to protect my computer.

    But I will do the scans you suggested AdwCleaner and Limewire.com and let you know the results.

    I am worried though that the webcam installed on my laptop could have been hacked. I never use it and forgot about it, so never disabled it.

    Any suggestions as to find if it was actually hacked?

    thank you

    mike
     
    R.Mike, Apr 11, 2019
    #3
  4. Dyan Rey Win User

    Hacked computer

    Computer was hacked.

    Hi Windy,

    There are a few steps that we can apply to remove that malicious software from your computer. Before we proceed with the troubleshooting, we'd like to know the following:

    • Do you have other admin user profiles on your computer?
    • Were you able to access desktop screen?
    • Is your computer still connected to a public network?
    Looking forward to your response.
     
    Dyan Rey, Apr 11, 2019
    #4
Thema:

Hacked computer

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