Windows 10: Hacked - new Enter Password screen - after windows sign in screen

Discus and support Hacked - new Enter Password screen - after windows sign in screen in Windows 10 Support to solve the problem; A "friends" Windows 10 got hacked. He allowed remote access and now is locked out. The Windows sign in screen comes up and he can sign in but the a new... Discussion in 'Windows 10 Support' started by Biff2020, Aug 13, 2020.

  1. Biff2020 Win User

    Hacked - new Enter Password screen - after windows sign in screen


    A "friends" Windows 10 got hacked. He allowed remote access and now is locked out. The Windows sign in screen comes up and he can sign in but the a new window pops up and asks for password. Maybe a BIOS password? How get I fix this? I can boot to repair options with a win 10 install DVD, tried restore points but they all fail . Any suggestions would be greatly appreciated!!!

    :)
     
    Biff2020, Aug 13, 2020
    #1

  2. change the lock screen password

    Hi Eric,

    Let us resolve you concern regarding on how you can change your lock screen password. We suggest that you follow the steps below:

    • Press the Windows key; then, select Settings.
    • Click Accounts; then, Sign-In Options.
    • Tap the Change button in the Password section.
    • Re-enter your password; then, create a new password.

    We would appreciate it if you could get back to us and provide us your feedback.
     
    Michael Gall, Aug 13, 2020
    #2
  3. dacrone Win User
    different lock screen and sign in screen?

    Step 2b is labeled as Change the Login Screen Image, but the steps show you how to change the Lock Screen image. Step 2a is irrelevant. It only tells you how to change the desktop background.

    What I want to do:
    Set Spotlight as the LOCK Screen Image(s) - Done
    Set the Win 10 Hero Image as the SIGN IN Screen Image - This is the one that shows after you click on the lock screen and you are able to type your password. If I uncheck "Show Lock Screen Image on Sign In Screen", it shows a solid blue background behind my Password box and user image. This is what I want to change to the Hero Image....
     
    dacrone, Aug 13, 2020
    #3
  4. Oriana.G Win User

    Hacked - new Enter Password screen - after windows sign in screen

    unable to deactivate Windows log-on password

    Hi HearaldPenkert,

    I suggest trying with this steps:

    • Swipe in from the right edge of the screen, and then tap Search.

      (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.)
    • Enter sign, and then tap or click Change sign-in options.
    • Choose the sign-in option you'd like to use, and then follow the instructions.

    If you're using a local account with a password, you can delete the password to sign in without one. Try this steps:

    • Swipe in from the right edge of the screen, and then tap Search.

      (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.)
    • Enter sign, and then tap or click Sign-in options.
    • Under Password, tap or click Change.
    • Verify the current password for your local account.
    • Leave the New password, Reenter password, and Password hint fields blank, tap or click Next, and then tap or click Finish.
    I hope it will solve your issue.

    Bye
     
    Oriana.G, Aug 13, 2020
    #4
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Hacked - new Enter Password screen - after windows sign in screen

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