Windows 10: Hacker added parental controls to account.

Hello,A few days ago, I got an email that someone has removed my verification email from my microsoft and has added a new one. Thankfully though, I managed to quickly change the password making sure that whoever is in my account can not take any further actions However, he/she is still logged into my account. So then I tried signing into it again and he/she suddenly has added 'parental controls' on the microsoft account making me not being able to sign in without his/her consent. I know the password but then after that it asks for parental consent which he/she made himself/herself as the gua

:)

 

Parental Control - Adding more time doesn't work

Hi,

Thank you for posting your query in Microsoft Community.

Sorry for the inconvenience caused. I will assist you with this.

I suggest you to delete the corrupted files yourself and see if it helps to resolve the issue, please follow these steps:

1) Make sure your children are signed out of any monitored accounts.

2) Sign in with an administrator account and find the folder that contains the corrupted files.

There are two ways to do this. The easiest way is to enter the complete file path:

• 
  On the Start screen, type C:\ProgramData\Microsoft\Windows\Parental Controls and press Enter.
  

• 
  If you’d rather open each folder individually, follow these steps:
  

a. Go to This PC

b. Open C:, open the
ProgramData folder, open the Microsoft folder, open the
Windows folder, and open the Parental Controls folder.

3) Delete all contents of the Parental Controls folder.

This will delete any corrupt files. Your settings will be downloaded again from familysafety.microsoft.com the next time you sign in.

Hope it helps. Reply with the result and I'll be happy to help you further. Thank you

 

Parental Controls aren't working

Hi,

The issue could be because of corrupted files. I suggest you to delete the corrupted files yourself and see if it helps

to resolve the issue, please follow these steps:

1) Make sure your children are signed out of any monitored accounts.

2) Sign in with an administrator account and find the folder that contains the corrupted files.

There are two ways to do this. The easiest way is to enter the complete file path:

• 
  On the Start screen, type C:\ProgramData\Microsoft\Windows\Parental Controls and press Enter.
  

• 
  If you’d rather open each folder individually, follow these steps:
  

a. Go to This PC

b. Open C:, open the
ProgramData folder, open the Microsoft folder, open the
Windows folder, and open the Parental Controls folder.

3) Delete all contents of the Parental Controls folder.

This will delete any corrupt files. Your settings will be downloaded again from familysafety.microsoft.com the next time you sign in.

Hope it helps. Reply with the result and I'll be happy to help you further. Thank you

 

Blizzard sets a Parental Control over the WoW accounts

The new feature was added yesterday to the WoW account managment. With parental control you can manage when the account will be accessible. In my opinion this feature was added because of the recent law problems of Blizzard.
Here is what Blizzard says about it :

You can access the Parental Controls FAQ from here

Source WoW-Europe Website