Windows 10: Hal.dll and ntoskrnl.exe BSOD

Hello All,


I just built a new system yesterday and keep getting BSOD caused by Hal.dll and ntoskrnl.exe according to BlueScreenView. I usually takes 10-15 minutes of running for me to BSOD. I have ran stress tests on my GPU and GPU and neither of them caused crashes. I have re-installed windows, re-installed all the drivers, run system checks, ran Memtest86 with no errors.


I have a ryzen 3700x, rtx 2080, asrock gamer pro 4.


Looking for any help I can get.

:)

 

BSOD ntoskrnl..exe+1b35e0

Hi, KirbyBakken

My name is Maritza and I am an Independent Advisor. I would be happy to help you today.

Check this link, I hope it helps

https://www.thewindowsclub.com/ntoskrnl-exe-hig...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
on the site before you decide to download and install it.

Let us know if these steps help you to resolve the issue.

 

WHEA_UNCORRECTABLE_ERROR 0x00000124 [hal.dll] [ntoskrnl.exe]


1). New DM Log: Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

2). sfc /scannow and dism /online /cleanup-image /restorehealth:




3). HD Sentinel Surface Scans:

 

WHEA_UNCORRECTABLE_ERROR 0x00000124 [hal.dll] [ntoskrnl.exe]


Hello zbook and thank you!

1). My system successfully created another dump file (usually it would hang): Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

2). I uninstalled all AMD related software and gpu drivers using Display Driver Uninstaller. I was able to reinstall just the AMD gpu driver by extracting the software package and obtaining the driver folder with 7zip.

3). I ran both sfc /scannow and dism /online /cleanup-image /restorehealth. No errors found on either scan. I could not post a picture because the command prompt window would immediately close after the test was finished.

4). Bios is up to date.

5). I reset Bios.

6). Prime95 would freeze my pc everytime between 20-30min into test. CPU temps topped out at 70c average.




7). Ran memtest86+ for 15 hours and made 11 passes with no errors.




8). HD Sentinel results were good:







9). chkdsk results:




10). Typical temps for my PC.

• A). Idle Temps:
  
  
  
• B). Temps after 20 min of gaming:
  
  
  

11). I will be running FurMark tonight and will monitor temps.

12). Updated my personal Ten Forums System Specs as well.