Windows 10: hal.dll causing BSOD WHEA_UNCORRECTABLE_ERROR again

Discus and support hal.dll causing BSOD WHEA_UNCORRECTABLE_ERROR again in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello all! So, to give some context, I had a BSOD two weeks ago and opened a thread here for some support, this is the thread:... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by EstebanNorena, May 6, 2020.

  1. hal.dll causing BSOD WHEA_UNCORRECTABLE_ERROR again


    Hello all!


    So, to give some context, I had a BSOD two weeks ago and opened a thread here for some support, this is the thread:


    https://answers.microsoft.com/en-us...-d719-470e-837f-608112986495?tm=1587958616505

    I uninstalled MalwareBytes and the cooling pad arrived and I thought the problem was solved because no BSOD's appeared again until today. Acer Support does not give me answers about my warranty so I'm here again looking for some answers and see if it can be solved temporarily. The nature of the failure is the same only with charger plugged in and happened again while playing CoD.


    This is the dump file link so some of you guys can debug it and trace some cause I can address without invading the hardware.


    https://1drv.ms/u/s!AgR0YKU53Bls9Rd9yOgMTVIkNhi_?e=OrSuX1


    Please do your magics and thank you so much!

    :)
     
    EstebanNorena, May 6, 2020
    #1
  2. TSX420J Win User
    TSX420J, May 6, 2020
    #2
  3. BSOD WHEA_UNCORRECTABLE_ERROR using FireWire connection on brand-new PC

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern as you are getting BSOD error after connecting the new card for FireWire connection. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.



    • What is the Windows 10 version and Build installed? (Type
      winver in Windows search/Run command)
    • What is the make and model of the motherboard?


    In this scenario, please perform the steps as mentioned in this article:
    How to fix WHEA_UNCORRECTABLE_ERROR



    Meanwhile, I would also suggest you to share the dump files so that we can analyze them and get to the root cause of the issue. To share the files Navigate to
    C:\Windows\Minidump, upload the files to OneDrive and share the OneDrive link.



    Regards,



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, May 6, 2020
    #3
  4. hal.dll causing BSOD WHEA_UNCORRECTABLE_ERROR again

    BSOD WHEA_UNCORRECTABLE_ERROR nt_wrong_symbols.sys

    Hi,

    I just finished installing win10 on my new computer and I randomly have BSOD : WHEA_UNCORRECTABLE_ERROR

    Running WhoCrashed, I have this message :

    On Thu 04/01/2018 12:52:26 your computer crashed or a problem was reported

    crash dump file: C:\Windows\Minidump\010418-5625-01.dmp

    This was probably caused by the following module: nt_wrong_symbols.sys (nt_wrong_symbols)

    Bugcheck code: 0x124 (0x0, 0xFFFFB60A6AF4D028, 0xB2000000, 0x70005)

    Error: WHEA_UNCORRECTABLE_ERROR

    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

    This is likely to be caused by a hardware problem.

    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nt_wrong_symbols.sys .

    Google query: nt_wrong_symbols.sys WHEA_UNCORRECTABLE_ERROR

    What I have done :

    - checked my drivers using drivercloud

    - checked my memory using windows memory diagnostic tools at startup

    - checked the CPU : stress test with CPU-Z, maximal temperature is around 70°C

    - graphic drivers are up to date

    I have look for an answer but can't find anything.

    Here is the link to the last MiniDump : MiniDump_18-01-04
     
    Bobdu94_071, May 6, 2020
    #4
Thema:

hal.dll causing BSOD WHEA_UNCORRECTABLE_ERROR again

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