Windows 10: Hal.dll crashes my laptop

Discus and support Hal.dll crashes my laptop in Windows 10 BSOD Crashes and Debugging to solve the problem; Please do NOT yet run Furmark, but see how it goes under normal circumstances. What memtest did you run and for how many passes? Oh dear. I ran it... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by acefire, Jun 2, 2016.

  1. acefire Win User

    Hal.dll crashes my laptop


    Oh dear. I ran it for 14 minutes. I closed it immediately after seeing your post.

    I ran memtest86 for 2 passes with no errors. I did it a while back.

    I could run it again for more passes.

    EDIT: Geforce Experience won't install. I'm inclined to try the 362.03 driver instead. Thoughts?
     
    acefire, Jun 3, 2016
    #16
  2. axe0 New Member

    Our requirement for MemTest86+ is at least 8 completed passes straight, with your amount of memory it'll take at least a day with luck. It could take up to 2 days, or more with bad luck.

    Hal.dll crashes my laptop [​IMG]
    Run MemTest86+ - Test RAM - Windows 10 Forums


    Hal.dll crashes my laptop [​IMG]
    Note
    Hal.dll crashes my laptop [​IMG]


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
     
  3. acefire Win User
    I have run the full 8 passes. I have attached the pictures of the results.

    As for my Geforce Experience refusing to install, any suggestions? Could be that the driver version that Windows automatically downloaded is incompatible.
     
    acefire, Jun 4, 2016
    #18
  4. axe0 New Member

    Hal.dll crashes my laptop

    Please run MemTest86+, it looks like:
    Attachment 83491
     
  5. acefire Win User
    I cannot run memtest86+. For some reason I can't boot into it. I followed all the instructions in the thread provided.
     
    acefire, Jun 4, 2016
    #20
  6. axe0 New Member
  7. acefire Win User
    Is it normal for the percentages of the pass and tests to be inaccurate?

    Reason being I'm using the time taken for 2 runs to average out how much time it would need to run 8 runs.

    Just curious, why can't the other memtest86 be used? Aren't the testing algorithms similar?
     
    acefire, Jun 4, 2016
    #22
  8. axe0 New Member

    Hal.dll crashes my laptop

    I tweaked the settings when I ran it and took the pic, that caused 100+ passes passing in less than 10 minutes.

    I explained how much time it could take for your amount of memory here: Hal.dll crashes my laptop - Page 2 - Windows 10 Forums

    The testing algorithms are not the same and our experience is that MemTest86+ is better. I have suggested MemTes86 a few times in the past, but not enough results were successful to continue with it.
     
  9. acefire Win User
    Damn... I can't afford this much down time...

    Assuming the ram is fine, any other stuff to look at? Perhaps the graphics card or driver?

    On another note, thanks a lot for your help so far. Can I offer you a cup of coffee? I can send the amount over via PayPal if you are okay with it.

    Edit: 1 pass takes slightly under an hour. Seems comparable with the previous test I did. Factoring in slow downs for each subsequent pass, it could be done in around 11 hours. Would try to find a suitable time to run it.
     
    acefire, Jun 4, 2016
    #24
  10. axe0 New Member
    What I would like to get offered is some time to skip so I can skip a few exams in the next 2 weeks *Smile
     
  11. acefire Win User
    Apologies for not updating in quite a while. Busy with finals.

    The issue seems to have been resolved by installing the manufacturer driver. Managed to get it to install.

    I'll mark this as solved. Thanks for all the help!
     
    acefire, Jun 19, 2016
    #26
  12. axe0 New Member
    What drivers did you install?
     
  13. acefire Win User

    Hal.dll crashes my laptop

    The Nvidia 368.03 driver by Clevo. It isn't available on Nvidia's driver lists though.
     
    acefire, Jun 19, 2016
    #28
  14. axe0 New Member
    Thanks for letting us know, I'm sure it'll help others *Smile
     
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Hal.dll crashes my laptop

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