Windows 10: "Handicapped Lost my Outlook OneDrive and Word after factory reinstall"

"Handicapped..... Lost my Outlook, OneDrive, and Word, after factory reinstall"

Hello I am not that PC savvy. I had to Factory reset my PC. It would not except my outlook address and It had to create a new outlook account. When I entered my original address it said " account already exist by another user" or something to that extent. My Word, OneDrive, original Outlook are all Gone! I can't get through to Microsoft. If you can help and have patients I would greatly appreciate your help.

Thank you.

:)

 

outlook opens word?

If you use a version of Outlook prior to v. 2007, there's a checkbox in one of the preferences tabs which controls this. You can choose Word or Outlook Editor.

V. 2007 no longer includes Outlook Editor, though. It has it's own 'light' verson of Word 2007 built in.

Pete

 

Word and Excel 2013 now crash when I try to print or edit-Outlook OK

Trying to print or edit in Office 2013 Word and Excel now causes the program to crash. Outlook works fine.

the following have not fixed the problem.

1. Repair install of Office 2013
2. Uninstall (with Revo Pro) and then full re-install
3. Uninstall and then reinstall of the HP Laserjet printer drive.

What is my next step, short of nuking the entire Win installation and starting over (ugh!)???

 

outlook opens word?

Yes it does. *Smile Outlook uses word for message composition.