Windows 10: Handsfree mic bluetooth does not work

Discus and support Handsfree mic bluetooth does not work in Windows 10 Drivers and Hardware to solve the problem; My microphone doesnt works. Whenh I pair this: [ATTACH] The sound window is shown as that: [ATTACH] Phone and microphone doesnt works. Then... Discussion in 'Windows 10 Drivers and Hardware' started by mjuniorjr, Jun 12, 2019.

  1. mjuniorjr Win User

    Handsfree mic bluetooth does not work


    My microphone doesnt works. Whenh I pair this:

    Handsfree mic bluetooth does not work f56de1c6-644b-4eb2-a9b2-195eb41a0646?upload=true.png



    The sound window is shown as that:


    Handsfree mic bluetooth does not work 095d2887-02f9-4546-9301-01392e5d881d?upload=true.png


    Phone and microphone doesnt works. Then when I disable the Handsfree, just the phone works. Then, I conect the Handsfree again, it stop to work again. Sometimes, when I pair the phone, it works just the phone, even that the Handsfree is able. One thing I realized that when I change to the Recording tab, the sounds stop to works and only back to work if I change back to the Sound tab. Another thing I realized that when I open the Handsfree properties, this appear:



    Handsfree mic bluetooth does not work 8089fac2-b7c3-4c1b-a6ef-4fcd39b8b647?upload=true.png


    The BTHHFENUM \ BthHFPAudio \ 8 & 28c664a4 & 1 & 97 device requires additional installation.


    The device BTHHFENUM \ BthHFPAudio \ 8 & 28c664a4 & 1 & 97 was not migrated due to a partial or ambiguous match.


    What can I do to solve this?

    Thank you!

    :)
     
    mjuniorjr, Jun 12, 2019
    #1
  2. ANUoldman Win User

    Bluetooth handsfree?

    it works the same everytime:

    - connect bluetooth to car as handsfree

    - find contact and initiate call

    - while 'connecting' checking menu confirms 'handsfree on'

    - once connected, 'handsfree off' and call is routed to handset

    - menu to turn 'handsfree on' works and call is transferred to car



    initiating call from car works fine



    so the Blackjack / Windows Mobile / or the Bluetooth protocol is incorrectly selecting 'handsfree off' at the moment the call is connected



    everything else works fine, dialing from car, answering calls, switching lines, etc.



    interestingly, I tested the Samsung A717 and it works correctly, suggesting the Samsung Bluetooth implementation is correct and it's a WM5 thing
     
    ANUoldman, Jun 12, 2019
    #2
  3. Bluetooth handsfree better quality

    Short:

    No

    Long:

    There are so called Profiles in Bluetooth, and only one can be active at a time.

    A2DP supports one-way HQ audio.

    HSP/HFP support two-way audio, but only with very poor quality (HFP 1.6 added mSBC, which is a 16kHz mono codec, before, it was even worse).

    (ref http://www.tomshardware.co.uk/answe...-quality-audio-microphone-simultaneously.html)

    (I added the same answer to both Is it possible to use a bluetooth headset mic while having High quality sound and Bluetooth handsfree better quality because they are found using google.)
     
    Lukas Rieger, Jun 12, 2019
    #3
  4. fireberd Win User

    Handsfree mic bluetooth does not work

    USB Mic Problems.


    The next step is what I suggested originally. Try it in a friend's PC or take it to Best Buy and ask them to try it one of their PC's. Have to confirm the mic is working OK.
     
    fireberd, Jun 12, 2019
    #4
Thema:

Handsfree mic bluetooth does not work

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