Windows 10: Hanging on blue screen when logon to VPS with "remote desktop connection"

I'm using hetzner cloud service.This is not a problem on the server side, because when I ask a few friends to access my VPS it works fine so I think the problem is on my laptop.When I connect to my VPS using remote desktop connection, it usually freezes even though I have tried many ways like reducing resolution, disabling bitmap catching, updating the driver, updating windows,...Usually the screen will appear blue background like attached picture, if I leave it for a long time it will return to the main screen, but it is quite dim and not interactive. Sometimes it will return a black screen a

:)

 

Remote Desktop Connection problems


Have you tried Remote Desktop Connection, to connect from your Windows 10 laptop to your Windows 7 desktop? Try it first, post back and tell how it went.

Some additional help because you mentioned you are a remote newbie *Wink. The windows 7 related tutorials from our sister site the Seven Forums:

1. On Windows 7 desktop, set network location to either Home or Work (I recommend Work):
   • Network Location - Set as Home, Work, or Public Network - Windows 7 Help Forums
2. On Windows 7 desktop, allow incoming remote connections:
   • Remote Desktop Connection (RDC) - Network - Windows 7 Help Forums
3. On Windows 7 desktop, find out its IP address:
   • IP Address - Locate and Find for Your Computer - Windows 7 Help Forums
4. On Windows 10 laptop, start the Remote Desktop application and connect to the Windows 7 desktop using the IP address from step 3 above (see Part Three in the tutorial):
   • RDC - Connect Remotely to your Windows 10 PC - Windows 10 Forums
   • Notice that although the tutorial is written for Windows 10, it also applies to Windows 7

Try the above, post back how it went.

 

Windows 10 Remote Desktop - The connection was denied because the user account is not authorized for remote logon

Hi Bill,

I would suggest you to check the suggestions provided in the section "Why can’t I connect using Remote Desktop Connection?" in this article:

How to use Remote Desktop

Note: Though this article is for Windows 8.1, the steps mentioned are similar in Windows 10.

 

Remote Desktop Connection Very Slow

I have a Dell Windows 10 Pro pc and a HP Windows 10 Pro pc, which I access remotley using Remote Desktop Connection on a Dell Windows 10 Home Laptop. The remote connection to both pcs were working great until yesterday. Now the connection to the HP pc using
the Dell laptop is so slow, I can't use it. When it first connects it hangs on a black screen for ages, then shows the desktop, but does not respond to the mouse clicks, or does so so slowly. Sometimes shows a blue screen with waiting or locking.

Both remote pcs have the same build: Windows 10 Pro, version 1809, installed on the 13/12/2018 and os build 17763.195.

I have tried the Remote Desktop Connection on an Acer Windows 10 Home Laptop and the Dell and HP connections work well. This is also the case using Remote Desktop Connection on my Android phone.

Any suggestions please.