Windows 10: hard disc

i bought a windows 10 machine and hadon Crive 117 gb of hard drive, i also have an extra on new Volume of Erive 1.36 TB my Question is i am running out on my Crive, HOW DO I GET TO USE THE Erive which holds 1.36 TB.

i can not get to it as it will not let me get in to the Erive.

HAS ANYONE GOT ANY IDEAS ABOUT IT.

THANK YOU.

RJB

:)

 

Disc for windows 7 to run on windows 10

Hi Jane,

Thank you for contacting Microsoft community.

I suggest you to follow the below steps to read the Windows 7 disc and check if it helps.

• Insert Windows 7 disc.
• Press “Windows+E” which will open file explorer.
• There you will find the Windows 7 disc.
• Open the disc and copy the files anywhere on your computer, so that you can access the information from the disc.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

some days ago the second hard disc andthe mobile disc are not recognized any more

The computer runs normal but does not display the second hard disc and does not recognize the mobile discs

Any suggestions?

thanks

 

Can't access to My portable hard disc

Hi Prem,

We would like to know more information about this concern to assist you better.

• Is the hard drive getting detected on the laptop?
• Did you receive any error code or message?
• Were you able to connect it before you upgrade the laptop to Windows 10 Anniversary Update?

We also suggest that you follow the steps on how to run Hardware Troubleshooter on your laptop:

• Press Windows key, type Troubleshooting in the search box and hit
  Enter.
• Click Hardware and Sound.
• Click Hardware and device and follow the on-screen instructions.

Let us know how it goes.

Thank you.