Windows 10: Hard disk is not recognized?

Hello dear good question community,

I have another computer problem. I own a Rambot 988B and recently I got an internal hard disk from SEAGATE. I watched YouTube videos about how to set up/connect a hard drive.

I'm sure that the hard drive is properly seated in the compartment and that the SATA cables are properly connected.

However, I have the problem that my hard disk is not recognized or displayed in the disk management. Just when I wanted to assign a new drive letter to the hard disk.

I hope you can help me.

Have a nice day and thanks in advance.

PS: Operating system is Windows 10.

:)

 

Windows 10 1909 Causes Secondary Hard Drive to not be Recognized

Installing the Windows 10 1909 Update causes my secondary hard drive to not be recognized.

Steps to confirm issue:

• Secondary drive not visible in Windows Explorer
• Secondary drive not visible in device manager
• Secondary drive not visible in disk manager

Steps to replicate issue:

• Installing 1909 update

Steps to resolve issue:

• Uninstall 1909 update

Since updates can only be delayed for so long, an actual fix would be appreciated.

 

Windows 10 not recognizing my hard disk

Hi Greg,

To help resolve your concern, kindly follow the steps below:

• Press Windows key + X on your keyboard.
  
• Choose Computer Management.
  
• Double-click on Disk Management.
  
• Check if the hard disk is detected, then proceed on creating the disk volume.

Should you need further assistance, feel free to get back to us.

 

External Hard disk contents are not visible.

Hi Pranoti,

For us to narrow down your concern with your external hard disk, we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
• Do you hear any clicking sound when connecting your hard disk?

In the meantime, we suggest that you update all your device driver.

We look forward to your response.