Windows 10: Hard drive crashed, need to re-install previously purchased digital game.

Discus and support Hard drive crashed, need to re-install previously purchased digital game. in Microsoft Windows 10 Store to solve the problem; Is there a way to re-download an online digital purchased game since my hard drive crashed or does it need to be re-purchased? Thank you.... Discussion in 'Microsoft Windows 10 Store' started by NICKM1A1, Mar 22, 2020.

  1. NICKM1A1 Win User

    Hard drive crashed, need to re-install previously purchased digital game.


    Is there a way to re-download an online digital purchased game since my hard drive crashed or does it need to be re-purchased?

    Thank you.

    :)
     
    NICKM1A1, Mar 22, 2020
    #1

  2. installing previously purchased (and installed) game on new hard drive

    Just wondering if it's possible to reinstall a previously purchased game onto a new hard drive, as the game i previously installed i can no longer access due to having to replace old hard drive due to error / failure. Or would you have to purchase the game
    again?

    Thanks
     
    SymonMagnus, Mar 22, 2020
    #2
  3. installing previously purchased (and installed) game on new hard drive

    I bought it from the Microsoft store. I can see it in my previously purchased list but It's not allowing me to install the game. Was wondering if it only limited it to one install per purchase or something?
     
    SymonMagnus, Mar 22, 2020
    #3
  4. Carlo Fer Win User

    Hard drive crashed, need to re-install previously purchased digital game.

    Can not install a game I've previously purchased

    Hello Daniel,

    Games that you bought from the Microsoft store can be downloaded and reinstalled. You can check your purchases in your order history. Please refer to this
    link. Make sure you're signed in using the same Microsoft account used to purchase the app in the Store.

    First, try to sign out from the Microsoft Store app, then sign back in. Please follow the steps below:

    1. Open the Store app.
    2. Click the user icon next to the search box in the top-right.
    3. Click the user account currently signed in.
    4. Select the account and click Sign out.
    5. Click the user icon next to the search box in the top-right.
    6. Click on Sign in.
    7. Enter your Microsoft account used to purchase Age of Empires: Definitive Edition, then click
      Sign in.
    Once your signed in using the right Microsoft account, reinstall a purchased game using the Store app by following the steps below:

    1. Open Store icon. Click the (three dots), up by your account picture.
    2. Select My Library. you can view recently purchased as well as installed apps and games from the Store. To view all apps and games, click
      Show all link. See screenshot below:


      Hard drive crashed, need to re-install previously purchased digital game. 28deacc7-4be0-40cd-b744-b53a59fb571e?upload=true.jpg


      Hard drive crashed, need to re-install previously purchased digital game. cf473bc7-2ee5-4946-bd71-0136b028312a?upload=true.jpg
    3. To install a previously purchased app, click the download icon next to the app name (this will open the app page) that you want to install/reinstall and then click
      Install button to download and install the app.

    If you have additional questions, or if the issue persists after the troubleshooting steps above, please let me know by replying to this thread. This way, I'll get notified and respond back to you as soon as I can.
     
    Carlo Fer, Mar 22, 2020
    #4
Thema:

Hard drive crashed, need to re-install previously purchased digital game.

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