Windows 10: Hard drive errors where to find the log as to what the cause is?

Discus and support Hard drive errors where to find the log as to what the cause is? in Windows 10 Drivers and Hardware to solve the problem; I think my hard drive is finally going because everyday I have to run a scan and it repairs something but what I don't know. Where is the log located... Discussion in 'Windows 10 Drivers and Hardware' started by debgram, May 4, 2021 at 8:57 AM.

  1. debgram Win User

    Hard drive errors where to find the log as to what the cause is?


    I think my hard drive is finally going because everyday I have to run a scan and it repairs something but what I don't know. Where is the log located so I can check as to what the cause of my errors are? I did order a new one this time a SSD. I just need to get through the next few days until I get it. Thanks Windows 10 20H2 MB ROG STRIX B360-F gaming 16 GBs Intel(R) Core(TM) i5-8600 CPU @ 3.10GHz 3.10 GHz

    :)
     

  2. Windows 10 1909 Causes Secondary Hard Drive to not be Recognized

    Installing the Windows 10 1909 Update causes my secondary hard drive to not be recognized.

    Steps to confirm issue:

    • Secondary drive not visible in Windows Explorer
    • Secondary drive not visible in device manager
    • Secondary drive not visible in disk manager

    Steps to replicate issue:

    • Installing 1909 update

    Steps to resolve issue:

    • Uninstall 1909 update

    Since updates can only be delayed for so long, an actual fix would be appreciated.
     
  3. axe0 Win User
    BSOD: Possibly caused by Errors on Hard Drive. Not sure...


    Hi Jesse,

    As you suspected the hard drive is having problems, it is possible that the hard drive is the root cause as the crash was caused by a memory access violation but that cannot be said with 100% certainty until it has been tested as a memory access violation has multiple causes.

    Please try to run following tests, read it carefully and provide the requested photos/screenshots, to identify what the situation is with the hard drive.
    Please note that the tests may cause the system to crash again due to the bad blocks, if this is the case then I recommend to backup the data that cannot be lost and replace the hard drive a.s.a.p. or let it be replaced if there is warranty covering this.





    Hard drive errors where to find the log as to what the cause is? [​IMG]
    Diagnostics Test
    Hard drive errors where to find the log as to what the cause is? [​IMG]
    HDD TEST

    Hard drive errors where to find the log as to what the cause is? arrow.png
    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run following tests
    1. Short Drive Self Test
    2. Short generic
    3. Long generic
    If the short generic fails, no need for the long generic.

    Hard drive errors where to find the log as to what the cause is? [​IMG]
    Note Do not run SeaTools on an SSD as the results will be invalid.
    Post screenshots/photos of the test results


    Hard drive errors where to find the log as to what the cause is? arrow.png
    Run chkdsk
    Disk Check - Windows 7 Help Forums


    Hard drive errors where to find the log as to what the cause is? arrow.png
    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.
    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the error scan,
    • the health,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.

    The event logs has many of these logs that started to show up 4 months ago.
    Code:
    Code:
    Event[10414]:   Log Name: System   Source: disk   Date: 2016-05-21T17:23:14.316   Event ID: 153   Task: N/A   Level: Warning   Opcode: N/A   Keyword: Classic   User: N/A   User Name: N/A   Computer: Cindy-PC   Description:  The IO operation at logical block address 0x1c6d598 for Disk 0 (PDO name: \Device\00000029) was retried.  Event[10415]:   Log Name: System   Source: disk   Date: 2016-05-21T17:23:17.695   Event ID: 7   Task: N/A   Level: Error   Opcode: N/A   Keyword: Classic   User: N/A   User Name: N/A   Computer: Cindy-PC   Description:  The device, \Device\Harddisk0\DR0, has a bad block.
     
  4. Hard drive errors where to find the log as to what the cause is?

    Error Log Reading

    Hi ankurshaswat.

    Sorry I can't tell from logs but all data appears to be very old. Like September. Here is a list of quick fixes that can help from an MS article.
    https://docs.microsoft.com/en-gb/win...dy_UpgradeTips
    Quick fixes The following steps can resolve many Windows upgrade problems.

    • Remove nonessential external hardware, such as docks and USB devices.
    • Check all hard drives for errors and attempt repairs. To automatically repair hard drives, open an elevated command prompt, switch to the drive you wish to repair, and type the following command. You will be required to reboot the computer if the hard drive being repaired is also the system drive.
      • chkdsk /F
    • Attempt to restore and repair system files by typing the following commands at an elevated command prompt. It may take several minutes for the command operations to be completed. For more information, see Repair a Windows Image.
      • DISM.exe /Online /Cleanup-image /Restorehealth
      • sfc /scannow
    • Update Windows so that all available recommended updates are installed, and ensure the computer is rebooted if this is necessary to complete installation of an update.
    • Uninstall non-Microsoft antivirus software.
      • Use Windows Defender for protection during the upgrade.
      • Verify compatibility information and re-install antivirus applications after the upgrade.
    • Uninstall all nonessential software.
    • Update firmware and drivers.
    • Ensure that "Download and install updates (recommended)" is accepted at the start of the upgrade process.
    • Verify at least 16 GB of free space is available to upgrade a 32-bit OS, or 20 GB for a 64-bit OS.

    Once you done all of the above could I suggest you follow this tutorial to install the upgrade. While non destructive I would recommend backing up all data off device.

    Repair Install Windows 10 with an In-place Upgrade

    Then repost the logs please.
     
    Caledon Ken, May 4, 2021 at 7:25 PM
    #4
Thema:

Hard drive errors where to find the log as to what the cause is?

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