Windows 10: Hard Drive Short DST Check Failed

So my laptop HP 14-ac136tu has been performing very slow for the last few months and so I decided to reset it but failed. When I turned it on again, it shows the hp logo then shows a black screen without cursor. I tried pressing the F2 before the logo starts and it directed me to a diagnostoc. When I checked, the Hard Drive Short DST Check Failed.

Now, the thing is I don't have a recovery disc and when I looked it up on hp they don't have any available for my laptop model. When I also tried to have the blue screen thing which has like recover from past something, it wasn't successful since a file wasn't found and so I got stuck with having a black screen.

Can you help me please?

:)

 

Hard Drive Short DST Check Failed

Hi,



When your Hard Drive fails to work and you can no longer boot up your laptop, you’ll feel lost. Especially when you haven’t created any backup files. Technology can somehow fail us anytime and creating a backup religiously can prevent agony in the future.
To help you recover and back up your files on an unbootable laptop, we recommend you to check this

Forum Article created by Andre da Costa. The article gives you a step-by-step instruction on how to recover files from a non-booting Hard Drive.

Let us know if you need anything else. We're here to help.

 

Hard Drive Short DST Check Failed

Is there anyway to get my personal files for one more time? There are some important information i needed to backup once again before repairing hp laptop.

My display turn blank after turning on the laptop. Is there a way to factory reset while keeping my personal files intact?

I have a HP X360 11-AB000ND laptop

Windows 10

dst fail

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Welcome to our forum Jill.

I'm sure not a expert on H.P. computers. I did find this and I hope it will help you.

Short DST Failed! Disk Self Testing | Gillware Data Recovery

Jack

 

Looks like your HDD is failing or has failed. You will need to replace the HDD. If you have had the computer for less then one year, you can return the computer or drive to HP and they will replace it for free.
Or you can just get a new HDD or SSD. You do not need a HP Recovery CD. You can download Windows 10 ISO image and burn the image to a USB Flash drive with the Media Creation Tool. After replacing the HDD, boot off of the newly created Windows 10 Flash Drive and install Windows 10. Then attach your old HDD to the computer via a USB Adapter, Dock or Enclosure with a power adapter. If you are lucky, the drive will show up as a second HDD under This PC and you can copy your User Files (ie) Pictures, Documents, Music etc to the new HDD. You will have to reinstall any of your personal programs.