Windows 10: Hard Shutdown whenever games are played within 5 min + low temps

Hello,

My 2014 Razer Blade has always performed fine, but in the past few months every time I start a video game the computer will hard shut down after a few minutes. This is true even when playing WoW on the lowest settings and with stable 40-50 FPS up until the shutdown.

After the shut down if I try to start it up again it will instantly shut back down until I wait a few minutes.

I had thought this was a temp issue, but running GPU/CPU-z with logging shows temps for both the Nvidia 870M and CPU cores never going above 60-70C until the shutdown occurs.

I checked the crash logs with bluescreenviewer and it appears to think an Nvidia GPU driver is causing the crashes, but I've fresh installed the drivers both manually and with Geforce experience and neither seems to solve the issue.

I've tried adjusting in the Nvidia control panel to just run the computer with the 870M or the integrated Intel card, but neither seem to solve the problem. When running the Intel card it had bad artifacting as well.

Logs are attached below.

:)

 

After playing 5-10 mins Games freezes and exits automatically in windows 10

Here is the windows error reporting:

Log Name: Application

Source: Windows Error Reporting

Date: 30-Oct-17 8:59:59 PM

Event ID: 1001

Task Category: None

Level: Information

Keywords: Classic

User: N/A

Computer: ShaaN

Description:

Fault bucket 133449326399, type 5

Event Name: MoAppCrash

Response: Not available

Cab Id: 0
Problem signature:

P1: GAMELOFTSA.DespicableMeMinionRush_4.1.1.6_x86__0pp20fcewvvtj

P2: praid:App

P3: 0.0.0.0

P4: 5836cc0a

P5: DespicableMe_w8.exe

P6: 0.0.0.0

P7: 5836cc0a

P8: c0000005

P9: 001dbaa2

P10:
Attached files:

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE503.tmp.mdmp

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREBAC.tmp.WERInternalMetadata.xml

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREBBA.tmp.csv

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREBCB.tmp.txt

\\?\C:\Users\huhko\AppData\Local\Temp\WERF5EE.tmp.appcompat.txt

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF61E.tmp.hdmp

\\?\C:\Users\huhko\AppData\Local\Temp\WER2F9E.tmp.WERDataCollectionStatus.txt
These files may be available here:

C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_GAMELOFTSA.Despi_b33ba1f1d49bdb1495d7fd2716f43a988788f73_9a164b8f_cab_19e262fd
Analysis symbol:

Rechecking for solution: 0

Report Id: b46158ef-f177-4629-a6e5-2134015b1f28

Report Status: 16396

Hashed bucket: 9b8fa2e2d011746e7317d0e730f1767c

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Windows Error Reporting" />

<EventID Qualifiers="0">1001</EventID>

<Level>4</Level>

<Task>0</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2017-10-30T15:14:59.956608200Z" />

<EventRecordID>2232</EventRecordID>

<Channel>Application</Channel>

<Computer>ShaaN</Computer>

<Security />

</System>

<EventData>

<Data>133449326399</Data>

<Data>5</Data>

<Data>MoAppCrash</Data>

<Data>Not available</Data>

<Data>0</Data>

<Data>GAMELOFTSA.DespicableMeMinionRush_4.1.1.6_x86__0pp20fcewvvtj</Data>

<Data>praid:App</Data>

<Data>0.0.0.0</Data>

<Data>5836cc0a</Data>

<Data>DespicableMe_w8.exe</Data>

<Data>0.0.0.0</Data>

<Data>5836cc0a</Data>

<Data>c0000005</Data>

<Data>001dbaa2</Data>

<Data>

</Data>

<Data>

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE503.tmp.mdmp

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREBAC.tmp.WERInternalMetadata.xml

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREBBA.tmp.csv

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WEREBCB.tmp.txt

\\?\C:\Users\huhko\AppData\Local\Temp\WERF5EE.tmp.appcompat.txt

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF61E.tmp.hdmp

\\?\C:\Users\huhko\AppData\Local\Temp\WER2F9E.tmp.WERDataCollectionStatus.txt</Data>

<Data>C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_GAMELOFTSA.Despi_b33ba1f1d49bdb1495d7fd2716f43a988788f73_9a164b8f_cab_19e262fd</Data>

<Data>

</Data>

<Data>0</Data>

<Data>b46158ef-f177-4629-a6e5-2134015b1f28</Data>

<Data>16396</Data>

<Data>9b8fa2e2d011746e7317d0e730f1767c</Data>

</EventData>

</Event>

 

Lumia 925 getting hot...

Greetings,

I have the windows phone Nokia Lumia 925 Cyan update ( 8,1 ) and whenever I play games or using the GPS ( Drive me ) or surfing on internet or talking for like more than 5 min in the phone, the phone getting very hot.

Is there any way to solve this issue?

 

Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
The PSU, cooling and other stuff are NOT mentioned in the tool.
In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

 

I've filled in that information more fully, but as this is a Laptop it doesn't have PSU/Cooling info beyond basic Razer details.

 

I see a lot of these entries in the event log.
Code: Event[1141]: Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 2017-12-24T01:07:54.346 Event ID: 105 Task: N/A Level: Information Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: psteele02-sf Description: Power source change.[/quote] Are you connected to a UPS and does it have a USB cable also connected to allow graceful shutdowns? If so that may be the cause. Try replacing the USB cable or completely removing it for now. If that doesn't help, try disconnecting from the UPS and plugging directly into a surge protector. Most UPSes has some ports that are just surge protected so you could try that.

 

Are you connected to a UPS and does it have a USB cable also connected to allow graceful shutdowns? If so that may be the cause. Try replacing the USB cable or completely removing it for now. If that doesn't help, try disconnecting from the UPS and plugging directly into a surge protector. Most UPSes has some ports that are just surge protected so you could try that.[/quote] Hi there,

I don't have it connected to a UPS - just to the charger and a wall socket. I think I have a spare power charger, so ill try using that + using a different wall socket to see if that helps.

 

Had similar issues with my old laptop. It's most likely gpu overheating. If it's not a gpu cooling system malfunction, then your gpu is in its final days...
Good or bad, laptops with Nvidia / ATI gpu exhibit such problems after some time (3+ years). That's why I choosed to replace my old laptop with one that has an Intel gpu. Far more reliable, and decent performance unless u are a heavy gamer...
Unfortunately gpu repair is not a viable choice, since it will most likely show the same problems after 6-12 months due to re-soldiering problems...
Good luck anyway, I was troubled with this for almost a year...

 

Good luck and Merry Christmas.