Windows 10: Hardware Live Kernel event causing windows 10 version 1909 to crash

Discus and support Hardware Live Kernel event causing windows 10 version 1909 to crash in Windows 10 Support to solve the problem; Hi, My PC crashes with one screen going black and the second one freezing with whatever I have open at the time, nothing can be done but everything... Discussion in 'Windows 10 Support' started by Billsquilliums, Mar 26, 2020.

  1. Hardware Live Kernel event causing windows 10 version 1909 to crash


    Hi,

    My PC crashes with one screen going black and the second one freezing with whatever I have open at the time, nothing can be done but everything seems normal once turned on and off by long pressing power button. PC boots in safe mode and brings my to bios. This has happened multiple times before and seemingly for no reason.
    Report from reliability says:

    Description:
    A problem with your hardware caused Windows to stop working correctly.

    Problem signature
    Problem Event Name: LiveKernelEvent
    Code: 3000040
    Parameter 1: 2
    Parameter 2: ffff80047eb67520
    Parameter 3: 1b0
    Parameter 4: 0
    OS version: 10_0_18363
    Service Pack: 0_0
    Product: 768_1
    OS Version: 10.0.18363.2.0.0.768.101
    Locale ID: 2057

    I have tried looking for a fix, but simply cannot find anything. It happens infrequently but is concerning.

    Many thanks,

    Bill

    :)
     
    Billsquilliums, Mar 26, 2020
    #1
  2. Yolvi Ell Win User

    Hardware Error Caused Live Kernel Event

    Hi Anthony,

    Sometimes even newly-bought hardware can be faulty and affect your computer's performance. Have you checked if this error happens when using a different video adapter?

    As an initial recommendation, we suggest that you use the Hardware and Devices Troubleshooter, which is a built-in troubleshooter specifically built to find and fix common hardware issues. To do this, follow these steps:

    • Click Start.
    • Go to Settings.
    • Click Update & Security.
    • Click Troubleshoot.
    • Click Hardware & Devices from the list.
    • Click Run the troubleshooter.

    Additionally, this may also be happening due to outdated drivers. Follow the steps in this

    article
    to update your drivers, then check if the issue persists.

    Let us know if the error disappears after following these steps.

    ----

    If you think this was useful, you may "mark it as an answer" to help those who are facing the same problem.
     
    Yolvi Ell, Mar 26, 2020
    #2
  3. Windows 10 1909 Causes Secondary Hard Drive to not be Recognized

    Installing the Windows 10 1909 Update causes my secondary hard drive to not be recognized.

    Steps to confirm issue:

    • Secondary drive not visible in Windows Explorer
    • Secondary drive not visible in device manager
    • Secondary drive not visible in disk manager

    Steps to replicate issue:

    • Installing 1909 update

    Steps to resolve issue:

    • Uninstall 1909 update

    Since updates can only be delayed for so long, an actual fix would be appreciated.
     
    Teknophile, Mar 26, 2020
    #3
  4. Jmhadden Win User

    Hardware Live Kernel event causing windows 10 version 1909 to crash

    Live Kernel Event caused by hardware error

    Source

    Windows

    Summary

    Hardware error

    Date

    ‎-------------------------------------

    10/‎15/‎2019 10:52 AM

    Status

    Not reported

    Description

    A problem with your hardware caused Windows to stop working correctly.

    Problem signature

    Problem Event Name: LiveKernelEvent

    Code: 15e

    Parameter 1: 30

    Parameter 2: ffffc3071c7ab1a0

    Parameter 3: ffffc30716b2c060

    Parameter 4: 0

    OS version: 10_0_18362

    Service Pack: 0_0

    Product: 768_1

    OS Version: 10.0.18362.2.0.0.768.101

    Locale ID: 1033

    -------------------------------------

    I've been having frequent crashes and traced it back to this log. The only thing I've recently replaced in my PC was the power supply. I did downgrade in wattage but based on the wattage ratings of my other components, it shouldn't be an issue.

    Besides the power supply, my only other clue is that in the reliability monitor, it also shows that many instances of "Radeon Settings: Host Application" all show "stopped working". The GPU is still relatively new (8 months), I've tried rolling back to a
    previous state, and I've reinstalled all drivers and tried older versions to see if it's caused by bugs with new drivers.

    My PC specs are as follows:

    Ryzen 7 1700x

    GTX 1050 ti

    2x8GB Corsair Vengeance DDR4

    Prime x370-Pro Motherboard

    Corsair CX450M PSU
     
    Jmhadden, Mar 26, 2020
    #4
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Hardware Live Kernel event causing windows 10 version 1909 to crash

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