Windows 10: Hardware or Software Issue?

I built a box for a friend of mine, used it for a week and shipped it to FL - specs below.

The box arrived safely, with the exception of one SATA cable, which had come loose.
OR - it wasn't properly seated by me.
After a day or so of use, he tells me the machine is very slow - I ask him for a screen shot of the Task Master and
he sends me the one on the left below. Slowness explained.
I walk him through the BIOS settings and both the Clock speed and Sync all Cores settings are exactly where I had set them.
Reboot, and all seems to be OK for awhile, then I get the screen shot on the right below.
If I recall correctly, I had an similar issue when I had it, it slowed down and the BIOS setting were NOT correct when I checked them. I reset them and all remained OK. At least I think it is the same machine. I built/rebuilt 4 boxes this year and as well as I track where each piece of hardware is, I never made notes of issues I may have had.
Before we go any further, I decided to come her and ask for suggestions. I have no clue why this is happening.
I think there is a recent update to the BIOS - updated my machine yesterday to 1401 - his is on 1101.
So guys/gals - all you have to do is help a guy in the north help a guy in the south - *Eek



Addonics M2 PCIe SSD - PCIe 3.0 4-Lane Adapter
ASUS ROG Maximus X Hero LGA 1151 (300 Series) Intel Z370 HDMI SATA 6Gb/s USB 3.1 ATX Intel Motherboard
Cooler Master MegaFlow 200mm Blue LED Silent Fan for Computer Cases
EVGA GeForce GTX 1060 03G-P4-6160-KR Video Card
EVGA SuperNOVA 650 G2 220-G2-0650-Y1 80+ GOLD 650W Fully Modular PSUG.SKILL
TridentZ RGB Series 16GB(2x8GB)288-Pin DDR4 SDRAM DDR4 4000 (PC4 32000) Memory
Intel Core i7-8700K Coffee Lake 6-Core 3.7 GHz (4.7 GHz Turbo) LGA 1151 (300 Series) 95W BX80684I78700KNoctua NH-D15 SSO2 D-Type Premium CPU Cooler, NF-A15 x 2 PWM Fans
StarTech SATSASBP125 Mobile rack backplane for 2.5in SATA/SAS drive
Thermaltake Core X5 Tempered Glass Snow Edition E-ATX Stackable Cube Chassis CA-1E8-00M6WN-00DRIVESCorsair

Neutron XTi 2.5" 240GB SATA III Internal Solid State Drive (SSD) CSSD-N240GBXTI - CADDY
960 PRO M.2 512GB NVMe PCI-Express 3.0 x4 Internal Solid State Drive (SSD) MZ-V6P512BW M.2-2 - OS
970 EVO M.2 2280 500GB PCIe Gen3. X4, NVMe 1.3 Internal Solid State Drive (SSD) MZ-V7E500BW M.2 PCIe
970 EVO M.2 2280 250GB PCIe Gen3. X4, NVMe 1.3 Internal Solid State Drive (SSD) MZ-V7E250BW M.2-1
WD Blue 3D NAND 1TB PC SSD - SATA III 6 Gb/s 2.5"/7mm Solid State Drive - WDS100T2B0A

:)

 

either a hardware issue or a software issue

Hi,

This issue can be caused by driver problems or software that is not compatible with Windows 10.

For us to better assist you, please answer the following questions:

• Can you still boot your computer normally?
• Have you made any software or hardware changes on your computer prior to the issue?
• What do you mean by "it will begin to give me the error reference by pointer"?
  Can you tell us the exact error message?

As an initial troubleshooting step, we recommend following the solution provided on this
article to resolve Blue Screen errors on Windows 10.

Update us with the outcome so we can provide further assistance.

 

AMD FX OC'ers Club

That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.

 

Overclocking / Undervolting guide for Vega 56 or 64?

Here's a quick laundry list:

List of software to use for overclocking and testing
Examples:
Wattman (and how to find and use it, like an overview, including profiles)
Unigine Valley or Heaven (use this for quick testing while changing settings in Wattman and checking for stability / artifacts) ...just suggesting this
How to monitor cores / mem speeds and temps during testing (I've seen screen overlays, and others using GPUz)

Step-by step overclocking in Wattman
Fan speeds
Power limit
Temp limit
Voltages
Core speeds
Memory speeds