Windows 10: Have I been charged twice

Discus and support Have I been charged twice in Windows 10 Software and Apps to solve the problem; Hello, I think i have or will potentially be charged twice. Auto renewal of £59.99 is pending in my account. When i went into my MS account, i wanted... Discussion in 'Windows 10 Software and Apps' started by Danielle Swinden, Jun 6, 2023.

  1. Have I been charged twice


    Hello, I think i have or will potentially be charged twice. Auto renewal of £59.99 is pending in my account. When i went into my MS account, i wanted to switch off auto renewal so i could have the option to change payment methods in future i don't like auto renewal on anything because you can't predict budget etc. Anyway, the only way i could "turn off auto renewal" was to unsubscribe but I don't want that! I just want to be able to have the choice in future. I have opted to subscribe again but don't want to be charged again!Can you advise or confirm the options/process?ThanksDanielle

    :)
     
    Danielle Swinden, Jun 6, 2023
    #1

  2. Battery Won't Charge Fully

    Make sure to install all Windows important updates.

    Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


    Step 1

    1. Shutdown your laptop.

    2. Remove the battery.

    3. Connect the AC power adapter to your laptop.

    4. Power on the laptop

    5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

    6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).


    Have I been charged twice pbDp4sx.png


    7. Shutdown the laptop.

    8. Insert the battery.

    9. Power on the laptop.

    If above suggestions wont resolve the battery charge issue then follow below steps.




    Step 2

    1. Shutdown the laptop.

    2. Remove the battery.

    3. Start the laptop with only AC adapter connected to laptop.

    4. When you login to Windows OS connect the battery while Windows OS working.





    Step 3

    Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

    1. Shut down the computer and disconnect the power cord.

    2. Remove the battery.

    3. Press and hold the power button for ten seconds.

    4. Reattach the battery and AC power adapter, then start up the laptop.


    Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.
     
    FreeBooter, Jun 6, 2023
    #2
  3. Toshiba Laptop Not Holding Battery Charge  

    attached is a pic of the internal of the laptop
    there does NOT appear to be a CMOS battery

    what should my next steps be?

    - fully charge existing battery and see if i remove it and install back teh next day whether its still fully charged?

    - charge the battery for 18 hours to charge the internal CMOS battery?

    - suggestions please as Im not sure
     
    bartjunited, Jun 6, 2023
    #3
  4. Have I been charged twice

    Charging stuck at 70%

    If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

    Make sure to install all Windows important updates.

    Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


    Step 1

    1. Shutdown your laptop.

    2. Remove the battery.

    3. Connect the AC power adapter to your laptop.

    4. Power on the laptop

    5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

    6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).


    Have I been charged twice pbDp4sx.png


    7. Shutdown the laptop.

    8. Insert the battery.

    9. Power on the laptop.

    If above suggestions wont resolve the battery charge issue then follow below steps.




    Step 2

    1. Shutdown the laptop.

    2. Remove the battery.

    3. Start the laptop with only AC adapter connected to laptop.

    4. When you login to Windows OS connect the battery while Windows OS working.





    Step 3

    Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

    1. Shut down the computer and disconnect the power cord.

    2. Remove the battery.

    3. Press and hold the power button for ten seconds.

    4. Reattach the battery and AC power adapter, then start up the laptop.


    Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.
     
    FreeBooter, Jun 6, 2023
    #4
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Have I been charged twice

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