Windows 10: have music but no voice after a reset

After a reset, sound has music, but no voice in videos. Also, advertisements work well, but the video then does not. How can I get back the voice sound,

:)

 

Bluetooth Headphones only connect to voice and music

Today my headphones started to only use voice and music, when yesterday [the day i got them] they did all noise. I have re paired the headphones to the computer, remove and re add them to the computer list, and remove the computer from the headphones bluetooth
list. Everytime I reconnect them they just say connected to voice and music.

 

Are there any other voices for Narrator in the Ease of Access in Windows 10?

Hi Melody,

Thank you for posting in Microsoft Community.

I suggest you to follow the below steps and check if it helps.

• 
  Type narrator in the search bar and press enter.
  
• 
  Click on voices
  
• 
  And select find other voices that work with Narrator.
  

Let us know if you need further assistance with Windows related issues. We will be happy to help.

 

Cortana Voice Commands for Music Not Working

Hi Brett,

Thank you for your interest in Windows 10!

What is the edition of Windows 10 (Home, Education, Pro etc.)?

I understand that voice commands for Cortana are not working. If you have Windows 10 PRO installed in the system, then I would suggest you to try the following steps to change some group policy settings.

• • 
    Press Windows key + R, type
    Gpedit.msc and hit ENTER.
    
  • 
    Go to Computer Configuration > Administrative Templates > Windows Components > Search
    
  • 
    Check for: 'Allow Cortana' and 'Do not allow web search'
    – Make sure they are ‘Not Configured’ or set ‘Allow Cortana’ to Enabled and ‘Do not allow web search’ to Disabled
    
  • 
    Open an elevated command prompt and run:
    gpupdate /force
    
  • 
    Go to Settings > Verify and correct: Time, Region and Language
    
    And, then go to Settings > Apps and Features > Manage optional features > Download Speech Recognition and Text-to-speech
    

NOTE: The troubleshooting steps are only applicable to
Windows 10 PRO.

Let us know if the issue gets resolved using the troubleshooting steps.