Windows 10: Haven't received my product key

Discus and support Haven't received my product key in Windows 10 Updates and Activation to solve the problem; I purchased Microsoft Windows 10 last week and have still not received my product key. As such, I am unable to access Word, Power Point or Excel.... Discussion in 'Windows 10 Updates and Activation' started by LilianCT, May 4, 2020.

  1. LilianCT Win User

    Haven't received my product key


    I purchased Microsoft Windows 10 last week and have still not received my product key.

    As such, I am unable to access Word, Power Point or Excel.
    Any help would be appreciated.

    Thanks!

    :)
     
    LilianCT, May 4, 2020
    #1
  2. Ariel Acu Win User

    Windows 10 Product Key for a Free Upgrade

    Hi,

    The product key is important to activate and install Windows 10 to your device. Regarding your concern, let's try to isolate the issue and see what's causing you unable to use the product key to activate and install your Windows 10. Kindly provide the following
    information:

    • Where did you purchase the product?
    • What is the error message you received after entering your product key?
    • What troubleshooting steps have you tried?
     
    Ariel Acu, May 4, 2020
    #2
  3. AndreTen Win User
    Where is my Product Key if I want to re-install?


    Like davidhk said. But if you really want to see your windows key, I would suggest Belarc advisor. It will give you some useful information about your system, product keys of your software is among them (not only Microsoft, you will have listed most of your keys).
     
    AndreTen, May 4, 2020
    #3
  4. Sher Amo Win User

    Haven't received my product key

    Product key

    Hi Megan,

    A product key is used when activating a software.
    To help us determine the appropriate troubleshooting steps that can resolve your concern, we'd like to ask the following questions:

    • What product are you trying to activate?
    • Are you looking for the product key to activate your Office application?
    • Which version of Office are you trying to activate? To check this, you can perform the steps posted on this
      link.
    • Are you looking for the product key to activate your Windows?

    We look forward to your response.
     
    Sher Amo, May 4, 2020
    #4
Thema:

Haven't received my product key

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