Windows 10: Haven't received the 1000 coins on my Minecraft for windows 10 master collection

I haven't received the 1000 minecraft coins that is meant to come with the game. I have looked in my emails for a code but have not received it to date.


This game was purchased 08/08/2020. I forgot that I was to receive them and only after installing the game on my new computer I saw it in the pack.


could someone please help

:)

 

Purchased Minecraft for Windows 10 Master Collection but no 1000 minecoins

I bought the Minecraft for Windows 10 Master Collections but I don't see my 1000 minecoins in my account.

I see only 0 coins in-game. What am I missing?

 

Minecraft Master Collection - received Skins but no coins

I purchased the Minecraft for Windows 10 Master Collection, I have received the Skin & Texture Packs but not the Minecoins. I see several other people have had the same problem but haven't seen anyone get a resolution. Does anyone have a suggestion?

 

Minecraft Master Collection missing 1000 minecoins

I have purchased Minecraft windows 10 Master Collection a few days ago.

I'm unable to get the 1,000 minecoins which is included with the bundle. I logged-in into Minecraft using my microsoft account. In microsoft store it says that to redeem my minecoins, I just need to login Minecraft
using your microsoft account and visit the in-game store. I did exactely that but did not get my coins.

I have spoken with the Microsoft/Xbox support team and they told me to get in touch with Mojang/minecraft directly. I have had email exchanges with Minecraft support and they don´t seem to know about what is included
in the Windows 10 Master collection pack and are not providing me with my minecoins.

Can anyone help me with this?