Windows 10: Having an issue with Mouse Clicking Stopping completely

Hi all,

At various times, my system stops recognising mouse clicks in all but the active window (mostly the Chrome browser window). This happens frequently, but there seems to be no one thing that triggers it. For example, I can be watching a youtube video and then after 15 minutes I won't be able to open Windows Explorer or my email client or any other program. However, full functionality is available in the active browser window (but not any other browser tabs). This is not limited to Chrome, sometimes if I'm running another program then only that active program will recognise mouse clicks.

I have googled this on quite a few forums and one workaround (the one that I have to use) is to hit CTRL-ALT-DEL and then click the Cancel button twice (the first time is not recognised). This then returns me to the desktop and everything works perfectly, right up until it doesn't. I've even noticed the problem straight after a reboot with no active programs running.

It seems to me as if there is some type of 'invisible overlay' that covers the entire screen and will not allow clicks to pass through. (This may not be the actual problem, but it's the best way I can explain it).

i use a razer naga trinity that i just got yesterday, all drivers etc are updated - and i’ve tried uninstalling / re installing. anyone know what to do here?

submitted by /u/chexmixmix
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:)

 

Unresponsive Mouse Clicks

Hi Jerry,

Welcome to Microsoft Community and we appreciate your interest in Windows 10.

The issue you are facing could be due to the Mouse driver is being outdated. Let’s try fixing the issue.

To understand the issue better, I would like to know what is the exact model of the optical mouse?

For now let's try simple steps and check if this helps in fixing the issue.

Step 1.

I would suggest you to run Hardware troubleshooter to diagnose the exact issue.

• 
  Press Windows + X keys on the keyboard and select Control Panel.
  
• 
  Type Troubleshooting in the search bar on the Control Panel.
  
• 
  Click on Small icon on the left navigation pane.
  
• 
  Click on Troubleshooting and click on
  Hardware and Device.
  
• 
  Click on Advanced on the Hardware troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Hardware troubleshooter.
  

If the issue still persist, try the below step:

Step 2.

I recommend you to go to the below link. Now locate for the mouse model and try downloading the driver and install the same.

http://www.microsoft.com/hardware/en-us/downloads

Hope this helps. Post us with the status we will be glad to help you.

 

Windows 10 Issues with Right and Left Mouse Click

Hi,

Thank you for posting your query in Microsoft Community.

I apologize for the delay.

Follow the steps mentioned below and check if the issue is resolved:

Step 1:

I would like to suggest that you log into Safe Mode with networking and check if the issue persist, if not try the steps below.

Step2:

I suggest that you update your drivers. Follow the steps below to perform an update.

• Click on the Start button, and type “Device Manager” on the search bar.
• Open Device Manager, expand “Mice and other pointing devices”.
• Find and double-click graphic adapter
  from the left panel to uninstall.
• Right-click the device, and click Uninstall.
• Windows will prompt you to confirm the device’s removal. Click
  OK to remove the driver.
• After the uninstallation is complete, reboot your computer.
• After you have successfully uninstalled the driver, please go to the computer manufacturer’s website, download the Windows 10 driver for your computer and check.

Step 3: Download drivers for 8.1 and install in compatibility mode. Follow the steps below to do so:

• 
  Right click on the setup file and select Properties.
  
  
  
• 
  Click the compatibility tab, tick the box next to Run this program in compatibility mode for and select Windows.
  

Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.

Thank you.

 

Mouse click

Hi,

I suggest you try below method and check if it helps.

Hardware and devices troubleshooter

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your mouse.

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the Hardware and devices troubleshooter.

Hope the above information was helpful. If you need further information assistance, we will be glad to assist you.