Windows 10: Having frequent BSOD while playing games & using Zoom. Please help

For the past month and a half I have been getting frequent BSODs when playing video games Borderlands 3 & Cities Skylines and less often using Zoom. It's very frustrating, as Device Manager never shows any issues. Driverview shows a bunch of drivers highlighted in red, but I don't really know what that means. I reinstalled Windows and wiped my computer clean a few days ago, hoping to fix the problem, but it didn't work.


BSOD errors I've received before & after reset:

SYSTEM_SERVICE_EXCEPTION

KERNEL_SECURITY_CHECK_EXCEPTION

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

KERNEL_SECURITY_CHECK_FAILURE

DRIVER_IRQL_NOT_LESS_OR_EQUAL


What's failed:

win32k.sys

bam.sys

nvlddmkm.sys

rt640x64.sys

dxgkrnl.sys

among others, these are all I've gotten pictures of


Current Windows build:

Windows 10 Home - Version 20H2 - Build 19042.844

Graphics driver is up-to-date.


I have the minidumps from my last three BSODs all post-reset. I have no extra antivirus installed and not many programs installed games, Spotify, Steam, Discord, etc. Office Suite, Adobe Suite.


Not sure if it'll be relevant, but here are my hardware specs: Custom built, so no system integrator drivers

Ryzen 5 3600

RTX 2060

Gigabyte b450m DS3H

Gskill Ripjaws V 3600mhz CL18 2x8gb x2. 2nd kit purchased in January, and I think my problems started after that

1TB M.2 SSD

I'm not really sure what to do next. Any help would be SO greatly appreciated.


Thanks,

Jack

:)

 

BSOD When playing games

Hi Jackson,

Thank you for contacting Microsoft Community.

Please share the information requested below:

• Does the BSOD occur while playing a particular game?
• Is the game downloaded from Windows Store?

I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

• Press Windows key + X, select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update.

Refer the link below for more information:

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Hope this helps. Keep us posted on the status for further assistance.

 

I have been having BSOD frequently

Hi James

Can you try the suggestion in step 2.

The games should still run with those items disabled and will allow you to check for a BSOD again.

Thanks

 

BSOD playing various games

Hello everyone, i would love to get some help whit my problem. As the title say i get different BSOD when i play games like Dragon age or Assassin creed.
Here's a link to a post in tomshardware forum, they suggested me to ask in this site: BSOD when playing games - Windows 10 - Toms Hardware
You can find some information in there, if you need more i will do anything to simplify your job.