Windows 10: Having issues with Gaming performance

I have Windows 10 Pro on my system. I'm the main user and created another user. The gaming performance on the second user account is horrible with games getting lots of lag and has lots of glitches. I ran the same games on my profile and they run smoothly without said issues . Any idea why this might be?

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Solitaire game performance issues on Windows 10.

Hi David,



The above issue might occur due to the following reasons:

• Game files and folders corrupted or missing in the computer.
• Uninstalled game updates on the PC.
• Corrupted user profile.

Before we assist further, I would like to ask you a few questions:

• Did you check for the game updates from Windows Store?
• Did you check if similar issue persists on uninstalling and reinstalling the game?

Running the troubleshooter will help in detecting and identifying the issue and in certain cases will fix the same to enhance the performance of the system.



Method 1: Run Windows apps troubleshooter to
check if the any of the app files are missing or corrupted.



In many cases, the Windows Store will automatically notify you if there’s a problem with an app and try to fix the problem. If you continue experiencing problems with an app, this tool can automatically identify and fix some problems
with apps and the Store.

Method 2: Check if any pending game and store updates are to be installed on the computer by following the steps below:

• Open Windows Store and click on the user profile name located at the top right of the window.
• Select Downloads and updates from the options.
• Click on Check for updates from the window and check if you have any pending updates to be installed.
• After the pending updates are installed, close the window and check if the changes are effective.

Method 3: If the issue persists, uninstall and re-install the game by following the steps below and check if the issue is resolved.

• Press Windows logo key on the keyboard and click on
  All apps located at the bottom left corner of the Start menu.
• Locate the game from the list, right click and select Uninstall from the context menu.
• Go to Windows Store, search the game, install and check if the changes are effective.

Write to us with the status of Solitaire game issue experienced on the PC in the same post for further assistance.
Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

Performance issues during gaming in Windows 10

Hello Cody,

Thank you for posting your concern in Microsoft Community and welcome to the Windows 10 Family.

To be able to understand the issue better, let us know the relevant error messages which can help us to ascertain the cause of the issue. Also, what is the make and model of the computer you are using?

Now, here a few important points that can help you.

• PC games will generally have two sets of system requirements, the ‘minimum’ and the ‘recommended’. So it again depends on the game and how much PC resource it needs to run at optimal performance.
  
• Next, certain performance tweaking/monitoring programs may seem to help, but it is only as good as a separate program running in the background. Few third party antivirus/firewall programs may also cause such issues.
  
• Apart from the dedicated graphics, a lot of other considerations are also there to make. Few of them are:
  
  CPU performance
  
  Hard Disk- SSDs are known to perform better in terms of read/write operations
  
  RAM memory and speed
  
  Sound Card
  
  So, it is not possible to give proper benchmark in terms of gaming
  using any particular hardware aspect.

As an initial recommendation, I suggest you to place the computers in a Clean Boot state and run the game.

It helps to identify if there are any third party application/software to be causing the issue.

A clean boot is performed to start Windows by using a minimal set of startup programs. This helps eliminate software conflicts that occur when you install a program.

How to perform a clean boot in Windows

Note: As the article is designed for Windows 8.1, Windows 8 and Windows 7. Unlike launching step for 'System Configuration', options and steps to Clean Boot are same for Windows 10.

Disclaimer: Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal startup after fixing the issue.

Write to us with the updated status and the required information for us to be able to assist you further.

 

Games cause the computer to freeze seconds after opening them for Windows 10

Hi,

Thank you for providing us the troubleshooting steps that you have performed.

I suggest to run the game in compatibility mode by following the steps below and check if it helps.

• 
  Right click on the ‘Setup’ icon for the game and click on properties.
  
• 
  Under Compatibility tab, check the option for ‘Run in Compatibility mode’.
  
• 
  Select Windows 8.1 from the drop down list.
  
• 
  Click on Apply and then OK.
  

Please revert with the result of the issue and we will be happy to help you.