Windows 10: having issues with phone link connecting to my samsung

having issues with phone link connecting to my samsung

:)

 

samsung phone a20e will not connect to usb c

Those are essentially the same steps I showed in Post #11 for my Samsung phone. It is important after the phone is connected to the PC with a USB cable to swipe from the top of the phone screen to show the notifications.

Take screenshot on your Samsung Galaxy A20e Android 9.0
Samsung Galaxy A20e - Take screenshot | Vodafone UK

Note these are the same steps I used to take a screenshot on my Samsung phone.

If you can't connect the phone to your PC with a USB cable then the easiest way to get the screenshots from your phone to your PC is to email them to yourself. I just opened my Gmail account on my phone, created a new email, attached the screenshots to it, and emailed them. When I opened the email on my PC I selected to to download the attachment. Note the attachment was a single zip file with the screenshots inside.

 

samsung phone a20e will not connect to usb c

I have had Samsung phone for seven years now. Years ago I followed someones advice and use the Developer option to fix the USB problem. Later on I found out that was unnecessary because the real solution was to just restart my phone. I then disable the Developer option because it wasn't needed.

Note on my Samsung phones I would only have to configure the USB charging/file transfer mode the first time. From then on the phone would automatically switch to file transfer mode when the phone was connected to my laptop with a USB cable.

What you should say is notification. Notifications don't normally pop up. You have to swipe down from the top of the screen and look for the USB notification. The following is for Android 12 on a Samsung S21.

The USB notification should say "USB for file transfer"




If the USB notification says something else like "USB charging" then




Tap on notification and change the option to "Transferring files ..."

 

samsung phone a20e will not connect to usb c

It is supposed to.
I suggest you investigate on your phone. Perhaps some[charging-only] default choice was set ages ago and that [charging-only] default suppresses the popup.

Many phones default to charging-only connections [that would explain your symptoms] until the popup is responded to [the choices are likely to be charging-only connection, data / file transfer connection, USB tethering].

See if you can get more specific advice in the Samsung user manual, Samsung support & their user forums.
A20e - Samsung support UK
{Samsung support US does not give any results for searches on Galaxy A20e}
Samsung Community - USA
Samsung Community - UK

All the best,
Denis