Windows 10: having problem with latest UHD 620 intel video driver

Discus and support having problem with latest UHD 620 intel video driver in Windows 10 Drivers and Hardware to solve the problem; I update this with Intel driver assistant online. It frequently updates the 620 UHD video driver, been sometimes multiple times per week. This last... Discussion in 'Windows 10 Drivers and Hardware' started by sdowney717, Jan 28, 2021.

  1. having problem with latest UHD 620 intel video driver


    I update this with Intel driver assistant online.
    It frequently updates the 620 UHD video driver, been sometimes multiple times per week.
    This last update has caused the screen to refuse to turn on after it sleeps or something like it.
    All I can do is force a restart using the power button. Keyboard caps lock light still turns on and off with a dead dark screen.
    So went to device manager to roll back driver, and I can't, it is not available, why is that!

    So what can I do next?


    having problem with latest UHD 620 intel video driver [​IMG]

    :)
     
    sdowney717, Jan 28, 2021
    #1

  2. Legacy driver for Intel UHD 620

    We have an image using Windows 10 Enterprise version 1607. My sys engineers tell me they can't update the version of Windows but I don't have a solid explanation why. I know a lot of you are going to say "Upgrade to the latest version of Windows" but right
    now I can't.

    My issue is that we purchased new laptops and the video drivers I have loaded in my image won't work and neither do any of the choices I can find on manufacturers or Intel's website. I need a legacy driver for Intel UHD 620 that will work with this version
    of Windows and an Intel Core i5-8365U CPU.

    Thanks
     
    Jon Larson (jlarson), Jan 28, 2021
    #2
  3. DaveM121 Win User
    Intel UHD Graphics 620 not supporting

    Hi _rahulalam

    Intel released a new device driver for the Intel UHD Graphics 620 on the 5th of this month, you should go to that Intel website, then download and install that full version of the driver to see if Intel have resolved these issues . . .

    https://downloadcenter.intel.com/product/126789...

    ________________________________________________________

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research
    any product advertised on the site before you decide to download and install it.
     
    DaveM121, Jan 28, 2021
    #3
  4. having problem with latest UHD 620 intel video driver

    Intel UHD Graphics 620 not supporting

    I recently bought dell laptop. But when I am enabling intel uhd graphics 620 unable to play videos(specifically youtube) and also unable to wake laptop from sleep. After disabling intel graphics driver in device manager those things are working fine. Any
    idea what's happening. Model - Dell 5370
     
    _rahulalam, Jan 28, 2021
    #4
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having problem with latest UHD 620 intel video driver

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