Windows 10: Having Problems Resetting Windows 10

Hi everybody, I hope you guys can shed some light on this. I upgraded to Windows 10 the day it came out, and I've been almost problem free. I did not do a clean install, I just upgraded. But recently, I was going to reset my laptop, and I can't. Here's what happens: I go to settings to reset it, I click reset and nothing happens. The mouse will have the blue loading wheel for a couple of seconds, and that's it. I try again, still the same thing. I know you can reset in advanced startup, but I was just wanting to know why this is happening, and get a solution. I have also restarted my computer, so that's out of the question. It probably sounds like a stupid question, but I was just wondering why it is doing this. *Rolleyes

:)

 

problems with windows 10 and google chrome

since loading windows 10 i have seen a number of frustrating issues when using google chrome which i have never had before. The most frustrating of these (i have a touch screen laptop) is if i drag the cursor over the screen it resizes either larger or
smaller which is not what i want. Not a techie so whilst i have tried to fix it looking at other issues i have still not been successful - any ideas how i can fix this please?

 

Having some problems after resetting the Windows 10 on my laptop

So i got my laptop reset the Window 10 completely with all the files gone. After few hours later i got back to my laptop and i saw this(the photo i uploaded). What can i do in order to get my laptop back? Thank you

 

Hello Joshua, and welcome to Ten Forums. *Smile

Since you have already upgraded to Windows 10 from your activated 7/8.1 PC, you have registered the free activation on Microsoft activation servers for your PC.

If you like, you can do a clean install of Windows 10 instead. Be sure to skip entering the key during installation to have it activated.

https://www.tenforums.com/tutorials/1...n-install.html

 

So, if I was to download the Media Creation Tool, I could do a clean install, and I won't need a product key?

 

Correct. The activation for your free Windows 10 is registered for you PC on MS activation servers, and is why it will be activated when installed on your PC.

You could download an ISO or create a USB to use to clean install with.

 

Okay. Thank you for your help.

 

Although doing a clean install is a very good alternative to resetting, I'm still scratching my head on why the "Reset this PC" button won't open.

 

Not sure, but you could also see if you may be able to do a reset at boot instead.

Reset Windows 10