Windows 10: Having random BSOD after a few hardware changes but could not be related

Hello everyone. I want to go on to comment on my problem.

I have a 2070 super and decided to buy a 3070. My system, in general, was extremely stable, without major problems.

A couple of weeks ago, I updated windows to its latest version and together, I installed the new gpu. The crashes randomly started to appear mostly BSOD and idle reboot.

This is what I did:

-clean installation of windows and roll back to 2004.

-change of thermal paste, reinstallation of rams and adjustment of psu cables.

-reinstallation with ddu of video drivers.

-change to stock of rams.

This persisted with the problems and evidently did not solve anything.

-memtest 4 passes 3 times; win on all records, prime 95, occt multiple passes; heaven benchmark and furmark, ALL WITHOUT PROBLEMS.

-temperatures and voltages are within normal parameters.

Although the problems persisted, since I rolled back to 2004, the system went almost 24 hours without crashes until... BSOD APC MISMATCH, like almost all the previous ones. I have a debug to paste here and everything points to the culprit being the EPIC laucnher but I'm not sure, that's why I ask you.

This is my configuration: -3600xt stock -2x8 ram 3200xmp team group. -3070 zotac -psu seasonic m12II 750w bronze. -asrock b550 gaming velocita. -nvm drive 500gb wd blue. -id cooling 224.

This is the debug:

Bugcheck Analysis

*******************************************************************************



APC_INDEX_MISMATCH 1

This is a kernel internal error. The most common reason to see this

bugcheck is when a filesystem or a driver has a mismatched number of

calls to disable and re-enable APCs. The key data item is the

Thread->CombinedApcDisable field. This consists of two separate 16-bit

fields, the SpecialApcDisable and the KernelApcDisable. A negative value

of either indicates that a driver has disabled special or normal APCs

respectively without re-enabling them; a positive value indicates that

a driver has enabled special or normal APCs respectively too many times.

Arguments:

Arg1: 00007fff16acc034, Address of system call function or worker routine

Arg2: 0000000000000000, Thread->ApcStateIndex

Arg3: 000000000000ffff, Thread->SpecialApcDisable << 16 Thread->KernelApcDisable

Arg4: ffff9003193f7b80, Call type 0 - system call, 1 - worker routine



Debugging Details:

------------------





KEY_VALUES_STRING: 1



Key : Analysis.CPU.Sec

Value: 1



Key : Analysis.DebugAnalysisProvider.CPP

Value: Create: 8007007e on DESKTOP-6FSP1S8



Key : Analysis.DebugData

Value: CreateObject



Key : Analysis.DebugModel

Value: CreateObject



Key : Analysis.Elapsed.Sec

Value: 12



Key : Analysis.Memory.CommitPeak.Mb

Value: 71



Key : Analysis.System

Value: CreateObject





BUGCHECK_CODE: 1



BUGCHECK_P1: 7fff16acc034



BUGCHECK_P2: 0



BUGCHECK_P3: ffff



BUGCHECK_P4: ffff9003193f7b80



BLACKBOXBSD: 1 !blackboxbsd





BLACKBOXNTFS: 1 !blackboxntfs





BLACKBOXPNP: 1 !blackboxpnp





BLACKBOXWINLOGON: 1



PROCESS_NAME: EpicGamesLauncher.exe



STACK_TEXT:

ffff9003`193f79b8 fffff807`75207769 : 00000000`00000001 00007fff`16acc034 00000000`00000000 00000000`0000ffff : nt!KeBugCheckEx

ffff9003`193f79c0 fffff807`75207633 : 00000000`00000000 ffffe288`ff4d8360 ffff9003`193f7b18 ffffffff`fffe7960 : nt!KiBugCheckDispatch+0x69

ffff9003`193f7b00 00007fff`16acc034 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExitPico+0x1fe

000000e8`7f10f948 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007fff`16acc034





SYMBOL_NAME: nt!KiSystemServiceExitPico+1fe



MODULE_NAME: nt



IMAGE_NAME: ntkrnlmp.exe



STACK_COMMAND: .thread ; .cxr ; kb



BUCKET_ID_FUNC_OFFSET: 1fe



FAILURE_BUCKET_ID: 0x1_SysCallNum_4_nt!KiSystemServiceExitPico



OS_VERSION: 10.0.19041.1



BUILDLAB_STR: vb_release



OSPLATFORM_TYPE: x64



OSNAME: Windows 10



FAILURE_ID_HASH: {52cd694c-15ec-48c3-924a-3539560711db}



Followup: MachineOwner

:)

 

Random BSOD while browsing internet


BitDefender is nothing special. mwac.sys causes BSODs anywhere.
A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
In that very thread, the suggested action apparently worked.

The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
That is why I posted that my suggestion may work, or may not. Let us see where it goes.

 

Random BSODs "Bad_Pool_Caller"


This BSOD happens anywhere, irrespective of BitDefender. It takes place even when the antivirus is MSE in case of Windows 7. The most common cause is an expired trial or a cracked installation. Some examples:

• Norton: Windows 7 Random bsod caused by tcpip.sys - Windows 7 Help Forums
• MBAM only: Epic BSOD error appears just after few seconds from boot Solved - Windows 7 Help Forums
• McAfee: BSOD on Internet Related Programs (tcpip.sys) - Windows 7 Help Forums
• Avast: Bad Pool Header 0x00000019 at random times - Windows 7 Help Forums
• Avira: BSOD randomly Crashes my Laptop and freezes at Memory dump 100 - Windows 7 Help Forums
• Crack: BSOD every 6 minutes, also recent freezes - Windows 7 Help Forums

We are on our way of troubleshooting. If the uninstallation and reinstallation does not work, we will take the next step.

I, in general, know what I am doing and what I am suggesting. If I feel that I am unable to control the issue, I will definitely ask for help.

 

Random BSOD while browsing internet

Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums