Windows 10: Having trouble printing from computer

I have connected my Canon imageclass mf4570dn via usb and I cannot find a way to print my document from file explorer, the print button is greyed out

:)

 

Trouble Printing E-mail

Hi,

Thank you for posting your concern. There are several reasons why you are experiencing this kind of issue. It could be an issue with driver, corrupted system files, settings, or connection between the device. We would like to know more information about
your concern. Please answer the following questions:

• Which version of Windows are you using? To check it, type in winver on Search box and hit Ok.
  
• Is this only happening when trying to print emails? Or, this is an issue every time you print documents?
  
• Is printer connected through wired or wireless?

Meanwhile, you can perform suggested steps provided below:

• Disconnect your printer and connect it again.
• If the same issue persists, you can follow the step provided in Fix printer problems article.
  
• If it is the same, you can head over to this link for more troubleshooting steps.
  
• You can also visit this link on how to print emails.
  

We'll be waiting for your response.

 

Printing stopped with November upgrade

Hey Prestonpdx,

I would suggest you check if the print spooler is running. Start/Stop print spooler service. Follow the steps below.

• 
  Press Windows key + R, type services.msc
  and press Enter.
  
• 
  From the list, locate Print Spooler service.
  
• 
  Double click on the service and select Stop.
  
• 
  Restart the computer, repeat step 1&2.
  
• 
  Double click on the service and check if the service is started.
  

Get back to us with the updated status, we’ll be glad to assist you.

Thank you.

 

I have an Asus laptop running Windows 10. I am having trouble printing to a Wireless HP Officejet 4640.

Hi Doug,

Thank you for contacting Microsoft Community.

I understand the inconvenience caused to you. We will help you to resolve the issue.

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to set as default print driver as below and check if it helps.

• Search Windows for devices, and click Devices and Printers in the list of results.
• Find the original print driver that you previously installed. The print driver should be the name of your printer and the picture of the printer should not be gray.
  
• Right-click your printer, and select Set as Default Printer.
• Try printing again. If problems persist, continue to the next step.

Method 2: you may also follow the troubleshooting steps from the e blow article and check fi it helps.

Fix printer problems

http://windows.microsoft.com/en-US/...10&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1

Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.