Windows 10: Having trouble understanding BSOD dump files in WinDbg

Discus and support Having trouble understanding BSOD dump files in WinDbg in Windows 10 Gaming to solve the problem; I have a set of 3 dump files created after a series of BSODs. All I can understand from them is the following error codes:SYSTEM_SERVICE_EXCEPTION 3b... Discussion in 'Windows 10 Gaming' started by Jake Newcomb, Sep 18, 2023.

  1. Having trouble understanding BSOD dump files in WinDbg


    I have a set of 3 dump files created after a series of BSODs. All I can understand from them is the following error codes:SYSTEM_SERVICE_EXCEPTION 3b IRQL_NOT_LESS_OR_EQUAL a PAGE_FAULT_IN_NONPAGED_AREA 50 Seems to be something related to the improper addressing of memory, but I don't know what to do with that information.Along with the crashing, the machine suffers from long boot times, and intermittent trouble with file handling e.g. loading and saving files.Some help in identifying what's causing the crashing would be super useful, as well as suggested solutions.Kind regar

    :)
     
    Jake Newcomb, Sep 18, 2023
    #1
  2. axe0 Win User

    BAD_POOL_HEADER BSOD, Dump File attached


    Hi Groggubus,

    Welcome to the 10forums Having trouble understanding BSOD dump files in WinDbg :)

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below

    Having trouble understanding BSOD dump files in WinDbg [​IMG]

    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

    Please follow this suggestion for the BSOD
    1. Please open BitDefender and go to the modules,
    2. Go to the firewall settings,
    3. Uncheck 'Block port scans in the network',
    4. Reboot your system <-- IMPORTANT
     
  3. pcp7 Win User
    BSOD and understanding dump files

    need help reading minidump files to know what is causing BSOD and frequent crashes ?

    here's the link to last few dump files:

    https://1drv.ms/u/s!AjKyHFG4MmTEg2f9tW5g7l-AdBdz

    any help would be much appreciated.
     
  4. Having trouble understanding BSOD dump files in WinDbg

    System crashes during game - cannot open dump file with windbg

    Hello,

    I have two issues, the main one is that my system crashes when playing video games. When checking the event observer I see a dump file was created so I try opening it with windbg and that leads to my secondary issue. I cannot see anything in windbg when loading the dump file, it is like a blank slate as if the file was not loaded at all.

    If someone can tell me how I can bypass that issue in windbg and ultimately also tell me what is wrong with my system through analyzing the dump file I would be grateful.

    OneDrive link to the dump file : https://1drv.ms/u/s!At9piAUd9C7VqSKiMyBQQcEK2BAw?e=C8pL7c
     
    Baptiste1991, Sep 18, 2023
    #4
Thema:

Having trouble understanding BSOD dump files in WinDbg

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