Windows 10: Hdmi issue with Samsung TV as extended display

Once again after a Windows update i have a problem.when i put hdmi lead in laptop my laptop goes black and defaults to the tv and have no way to change it this problem only effects samsung tv have tried on another tv works fine looks like a rollback for me ,have updated intel display driver still have issue any suggestions before i rollback?

:)

 

Hdmi TV no signal

Thank you for the update and sorry for the delayed response. To isolate the issue, try connecting the cable to other ports or use a different HDMI cable and see if it will work. If not, try following these steps to check output settings and see if it will
resolve the issue:

• On your desktop, right-click on a blank space and select Personalize.
• Click System then select Display.
• Check if you can see the TV as second monitor.
• If not, click Windows key + P.
• Select Duplicate.
• If the duplicate option is not applicable, select Extend instead.
• After that, repeat steps 1 to 3 again and see if the TV is now detected.

Get back to us with so we can provide further assistance.

 

no audio on extended display

We would like to know more information from your end to know what is the next possible step that we can offer for you to resolve your issue.

• Were you able to get an audio on your extended display before? Or is this the first time that you will set up an extended display with your computer?
• Aside from the HDMI cable, have you tried using VGA cable instead to connect to your extended display?
• Can you verify if you have any audio on your speakers if you are not connected to the extended display?

We look forward to your reply.

 

no audio on extended display

Is your computer’s Operating System updated?

How about your Audio drivers, can you check if it is updated and can support HDMI audio output?

If your answer to those questions are yes, then you can check these steps to setup audio for your extended display:

• Connect your laptop to the extended display using the HDMI cable.
• On the lower right side of your task bar, right click on the Audio icon.
• Select Playback device
• If you don’t see your extended display (T.V) you can right click on a blank space on the Playback tab and select Show Disabled Devices and Show Disconnected Devices.
• One your extended display (T.V) is showing, please check if it is enable.
• Then Select OK.

Do a test and check if the audio is now playing on the extended display, if issue still persists, try to restart your computer without removing the HDMI for both devices.

Let us know how it goes.