Windows 10: HDMI sound have 5.1 sound selected but only stereo is being played

Hello. I am running hdmi from windows 10 pc to a marantz integrated amp via hdmi. I have selected 5.1 sound but in all movies, it is only outputting in stereo. In the test, all channels work. My sound driver is intel. Ive tried all the different sample rates.

Any ideas? Thanks.

:)

 

Hdmi sound not working

Hi Peter,

One possible reason why the HDMI sound does not work is due to the conflicts with the playback settings. For us to help you make the HDMI sound to work, we suggest that you answer the following questions for further research:

• Have you made any recent changes to your computer?
• What is the current build and version of your Windows 10?
• Have you tried to download and install the most updated sound and display driver of your computer?

Meanwhile, we suggest that you perform the steps on this
article as our initial troubleshooting and see if there will be any changes on the HDMI sound.

We'll be waiting for your response.

 

No sound playing

Hi LangLan121,

You may need to tell Windows to send the sound to the HDMI output after you have connected the HDMI cable to the device with the speakers.

Try the following steps (the labels may vary between languages and computer brands):

1. Connect the HDMI cable to your computer and to the device with the speakers
2. Right-click the Volume icon on the taskbar, and then select Sounds or Playback Devices.
3. The Sound window should open. On the Playback tab, select Speaker/Headphone or Speakers and Headphones, and then click Set Default.
4. Select the output device connected with the HDMI cable, and then click Set Default.
5. Right-click the output device connected with the HDMI cable, and then select Show Disconnected Devices. The HDMI cable must be connected when it is configured.
6. To view all the available sound devices, right-click any device shown in the Sound window and select the Show Disabled Device and Show Disconnected Devices options.

 

no sound on tv when HDMI is connected to laptop

Hi LaVerne,

To resolve your concern, you may follow the steps provided below:

1. Press Windows key + X.

2. Click on Control Panel.

3. Click on Hardware and Sound.

4. Select Manage Audio Devices.

5. On the Playback tab there is listed the sound options available to you. Click on
Digital Output Device (HDMI).

6. There should now be a check mark on that option, make HDMI sound output as default .

7. The Sound should then play through your HDMI hookups to the TV.

Let us know the results.

Regards.