Windows 10: HDR Streaming grayed out in windows 10

Discus and support HDR Streaming grayed out in windows 10 in Windows 10 Customization to solve the problem; I have a strange issue with HDR, My setup is: - BenQ EW3270U 31.5" 4K HDR - Nvidia 1080 Ti - Intel i7 8700k - Maximus X hero wifi - 32 GB Ram... Discussion in 'Windows 10 Customization' started by Mohammed AlJasim, Sep 4, 2018.

  1. HDR Streaming grayed out in windows 10


    I have a strange issue with HDR,

    My setup is:

    - BenQ EW3270U 31.5" 4K HDR

    - Nvidia 1080 Ti

    - Intel i7 8700k

    - Maximus X hero wifi

    - 32 GB Ram


    I can enable "HDR and WCG" from display settings no problem, I can also stream HDR 4k from youtube and play HDR 4k Games,

    The only problem is I can't enable Stream HDR Video in Video playback settings so I can stream HDR from Netflix, the option is there but grayed out and a message saying "We didn't find any displays set up for HDR video " .


    I can stream 4k from Netflix but not HDR which I should be able to.


    ** side note If I connect my PC to Sony X850D 4k HDR tv I can stream HDR from Netflix, but not with the Benq Monitor


    here is my dxdiag log for display section

    """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""

    Display Devices
    ---------------
    Card name: NVIDIA GeForce GTX 1080 Ti
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 1080 Ti
    DAC type: Integrated RAMDAC
    Device Type: Full Device (POST)
    Device Key: Enum\PCI\VEN_10DE&DEV_1B06&SUBSYS_85EA1043&REV_A1
    Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
    Device Problem Code: No Problem
    Driver Problem Code: Unknown
    Display Memory: 27458 MB
    Dedicated Memory: 11127 MB
    Shared Memory: 16331 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    HDR Support: Supported
    Display Topology: Internal
    Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G2084_NONE_P2020
    Color Primaries: Red(0.685070,0.310070), Green(0.260266,0.685070), Blue(0.150891,0.060070), White Point(0.313977,0.329602)
    Display Luminance: Min Luminance = 0.087940, Max Luminance = 295.365234, MaxFullFrameLuminance = 259.367920
    Monitor Name: BenQ EW3270U
    Monitor Model: BenQ EW3270U
    Monitor Id: BNQ7950
    Native Mode: 3840 x 2160(p) (59.997Hz)
    Output Type: Displayport External
    Monitor Capabilities: HDR Supported (BT2020RGB BT2020YCC Eotf2084Supported )
    Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_NONGDI
    Advanced Color: AdvancedColorSupported AdvancedColorEnabled
    Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f5be1f8d25335236\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f5be1f8d25335236\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f5be1f8d25335236\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f5be1f8d25335236\nvldumdx.dll
    Driver File Version: 24.21.0013.9907 (English)
    Driver Version: 24.21.13.9907
    DDI Version: 12
    Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
    Driver Model: WDDM 2.4
    Graphics Preemption: Pixel
    Compute Preemption: Dispatch

    """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""

    :)
     
    Mohammed AlJasim, Sep 4, 2018
    #1

  2. HDR Streaming grayed out in windows 10

    Hi Mohammed AlJasim,

    We determined the issue and found out that your computer specs and graphics card are highly capable of enabling HDR and running a 4K video.

    Since you've already tested this on Sony TV and its perfectly working fine, we suggest that you
    contact your other TV manufacturer’s support team (which is
    BenQ) directly for confirmation if this TV is really capable for
    streaming HDR videos in Netflix or not.

    To know how to contact them, you can visit this link:
    BenQ Support.

    Netflix has a feature to auto-detect the capability monitors or TVs if they can stream HDR videos or not.

    Please respond to this thread to let me know how the issue progresses. Similarly, if you have more questions, please inform me by replying to this post.
     
    Johann Eva, Sep 6, 2018
    #2
  3. HDR Streaming grayed out in windows 10

    I have a strange issue with HDR,

    My setup is:

    - BenQ EW3270U 31.5" 4K HDR

    - Nvidia 1080 Ti

    - Intel i7 8700k

    - Maximus X hero wifi

    - 32 GB Ram

    I can enable "HDR and WCG" from display settings no problem, I can also stream HDR 4k from youtube and play HDR 4k Games,

    The only problem is I can't enable Stream HDR Video in Video playback settings so I can stream HDR from Netflix, the option is there but grayed out and a message saying "We didn't find any displays set up for HDR video " .

    I can stream 4k from Netflix but not HDR which I should be able to.

    ** side note If I connect my PC to Sony X850D 4k HDR tv I can stream HDR from Netflix, but not with the Benq Monitor

    here is my dxdiag log for display section

    """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""

    Display Devices

    ---------------

    Card name: NVIDIA GeForce GTX 1080 Ti

    Manufacturer: NVIDIA

    Chip type: GeForce GTX 1080 Ti

    DAC type: Integrated RAMDAC

    Device Type: Full Device (POST)

    Device Key: Enum\PCI\VEN_10DE&DEV_1B06&SUBSYS_85EA1043&REV_A1

    Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

    Device Problem Code: No Problem

    Driver Problem Code: Unknown

    Display Memory: 27458 MB

    Dedicated Memory: 11127 MB

    Shared Memory: 16331 MB

    Current Mode: 1920 x 1080 (32 bit) (60Hz)

    HDR Support: Supported

    Display Topology: Internal

    Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G2084_NONE_P2020

    Color Primaries: Red(0.685070,0.310070), Green(0.260266,0.685070), Blue(0.150891,0.060070), White Point(0.313977,0.329602)

    Display Luminance: Min Luminance = 0.087940, Max Luminance = 295.365234, MaxFullFrameLuminance = 259.367920

    Monitor Name: BenQ EW3270U

    Monitor Model: BenQ EW3270U

    Monitor Id: BNQ7950

    Native Mode: 3840 x 2160(p) (59.997Hz)

    Output Type: Displayport External

    Monitor Capabilities: HDR Supported (BT2020RGB BT2020YCC Eotf2084Supported )

    Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_NONGDI

    Advanced Color: AdvancedColorSupported AdvancedColorEnabled

    Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f5be1f8d25335236\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f5be1f8d25335236\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f5be1f8d25335236\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_f5be1f8d25335236\nvldumdx.dll

    Driver File Version: 24.21.0013.9907 (English)

    Driver Version: 24.21.13.9907

    DDI Version: 12

    Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1

    Driver Model: WDDM 2.4

    Graphics Preemption: Pixel

    Compute Preemption: Dispatch

    """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""
     
    Mohammed AlJasim, Sep 6, 2018
    #3
  4. HDR Streaming grayed out in windows 10

    HDR Streaming grayed out in windows 10

    - Windows version


    HDR Streaming grayed out in windows 10 7fd567a1-be4a-4d62-996f-85a14c1a9af2?upload=true.png


    - I haven't Contacted BenQ yet.

    - I only connect BenQ Monitor, The reason I connected the Sony TV was just to test if there was nothing wrong with the PC and if HDR worked fine. I connect only one TV-Monitor at a time.

    - No I only purchased this BenQ monitor last week and it is my first 4k HDR PC Monitor, Aside from the Sony TV, Which is not connected to my PC

    - Nothing changed recently in my pc.

    - I tried uninstalling and installing, Nvidia drivers, also at first even 4K streaming was not working in Netflix until I figured I had to install HEVC Video Extensions from Microsoft app store.

    - I am using Windows 10 built in Windows Defender.
     
    Mohammed AlJasim, Sep 6, 2018
    #4
Thema:

HDR Streaming grayed out in windows 10

Loading...
  1. HDR Streaming grayed out in windows 10 - Similar Threads - HDR Streaming grayed

  2. Printer grayed out

    in Windows 10 Drivers and Hardware
    Printer grayed out: Hello,I’m new user of windows 10, and I tried to install a printer and it’s connected via Ethernet LAN, but the windows keep add it as a grayed out icon, and it didn’t give me the opportunity to define the ip port number since the icon is already gray and it seems as if it’s...
  3. USE HDR Streaming = No

    in Windows 10 Customization
    USE HDR Streaming = No: I have a Intel NUC NUC8i5BEH - i5 8259U with the Iris 655+ on board graphics chip. This combination should support 4K HDR.I acquired a Samsung LS32AM702UNXZA monitor - HDR10 capable.I have the Samsung driver for the monitor installed. According to DXDIAG compared against MS...
  4. Can’t figure out HDR on WIndows 10

    in Windows 10 Ask Insider
    Can’t figure out HDR on WIndows 10: I have an LGXC tv and an RTX 3090 graphics card to play my games. The only issue is with the hdr on Windows. Specifically with HDR games sometimes they look better when Windows HD Color/HDR is turned off. I am very confused about whether I’m suppose to be in RGB or 444 color...
  5. W10 HDR Either Dark Or Grayed Out Colors

    in Windows 10 Ask Insider
    W10 HDR Either Dark Or Grayed Out Colors: So im using a TV with W10 in HDR, all the SDR content is too dark and if i use HDR brightness slider in w10 then the darks get boosted for no reason and there is too much visible gradient banding and artifacts in SDR content Also The colors look way off when i adjust the HDR...
  6. Windows Store Grayed out.

    in Microsoft Windows 10 Store
    Windows Store Grayed out.: Hello, I've been searching Microsoft support pages for 4 days with no answer in sight so I've come to make my own page. When I try to access the Microsoft store to install a game on my Game pass ultimate subscription the store does not open. I've tried using the Xbox app but...
  7. Washed out HDR

    in Windows 10 Ask Insider
    Washed out HDR: Hi I'm curious and wonder how many of you have made HDR work properly? I've tried most things I can try and can't get HDR to work, switched PCs, 3 different monitors, different DP cables, formatted PCs and all tests resurfaced the same with washed colors. Windows 10 bad...
  8. HDR streaming not turning on.

    in Windows 10 Customization
    HDR streaming not turning on.: My laptop is supporting HDR steaming but when i try to turn it on it crashes. i tried with power supply on in laptop. now i don't know what i have to do. https://answers.microsoft.com/en-us/windows/forum/all/hdr-streaming-not-turning-on/cae4ebbd-37c5-4a35-986c-f6fa7eb6c4ff
  9. Windows 10 settings window grayed out

    in Windows 10 Customization
    Windows 10 settings window grayed out: Beginning of the issue was that my spotlight image doesn't change so I follow the steps from the link https://answers.microsoft.com/en-us/windows/forum/windows_10-hello/windows-spotlight-lock-screen-picture-wont-change/443cc26c-29f1-4481-80c9-6fb7130f6191 After follow...
  10. Turn On or Off Stream HDR video for a Display on Windows 10

    in Windows 10 Tutorials
    Turn On or Off Stream HDR video for a Display on Windows 10: How to: Turn On or Off Stream HDR video for a Display on Windows 10 How to Turn On or Off Stream HDR video for a Display on Windows 10 You will be able to play streaming high dynamic range (HDR) video when your Windows 10 device has a display thats optimized for HDR...

Users found this page by searching for:

  1. stream hdr video in windows 10 is grey out

    ,
  2. windows 10 video playback stream hdr greyed out but hdr wcg on

    ,
  3. windows 10 hdr setting greyed out

    ,
  4. stream hdr video greyed out,
  5. windows 10 hdr greyed out,
  6. straming video greyed out,
  7. windows display grayed out when using hdr enabled,
  8. stream hdr greyed out,
  9. stream hdr video is disabled,
  10. stream hdr video windows 10 greyed out,
  11. we didnt find any display set up for hdr vedio,
  12. laptop hdr greyed out,
  13. windows 10 hdr stramen,
  14. windows 10 hdr gray,
  15. hdr windows surface