Windows 10: headphone and microphone jack both not working

Discus and support headphone and microphone jack both not working in Windows 10 Drivers and Hardware to solve the problem; my headphone and microphone jacks both on the front and back of my computer have completely stopped working. at first the computer recognized speakers... Discussion in 'Windows 10 Drivers and Hardware' started by ashlyncolwell, Aug 18, 2020.

  1. headphone and microphone jack both not working


    my headphone and microphone jacks both on the front and back of my computer have completely stopped working. at first the computer recognized speakers as being plugged in, but no sound would come out. but now, even when i plug in speakers and microphones, they dont even show up.

    ive tried installing drivers, restoring my pc, everything.

    :)
     
    ashlyncolwell, Aug 18, 2020
    #1

  2. microphone jack not working

    So i finally decide to buy a headset, and i plugged the headphone jack into the audio jack which works,but when it comes to microphone jack it don't work.
    it doesn't show that its a headset on windows 7 audio device, so i thought i'll try my case sound jacks..but i have 2 connectors on the case 1 is AC_97 and another is HD_Audio and i don't know which one i plug into i only have one F_audio connector on my motherboard,is that even the right socket to get my case audio jack to work?
    Someone help me please
     
    kurosagi01, Aug 18, 2020
    #2
  3. 米托 Win User
    headphone and microphone jack not working

    I am using windows 10 pro 16299, on an Acer laptop, the headphone and microphone jacks are one next to the other. I have been using Win10 for a long time, both devices worked just fine. Due to some reason, I reinstalled win10 OS yesterday, and both devices
    were still working.

    Today I left with my laptop on for an hour, when I came back, the headphone is not working, but if I unplug the headphone, the internal speakers do work fine. First I thought it was a driver problem, so I replaced the default driver (installed automatically
    with the os), with Realtek one I found on Acer's support website, the problem remains the same, then I replaced wit with the latest version I found on Realtek's website, still the same problem. I can receive sound from the HDMI output headphone jack, and the
    laptop internal headphone jack works under Linux.

    Because I was not in front of the computer, I am not sure if something happened, but when I came back, there was no error or warning alert pop out window. Before I left, the system was seemed downloading some update, the headphone jack problem occurred before
    I reboot and install the update.

    Any suggestions? Thank you!
     
    米托, Aug 18, 2020
    #3
  4. 米托 Win User

    headphone and microphone jack both not working

    headphone and microphone jack not working

    It's Acer aspire 5745G

    I have tried all the suggestions you mentioned, most of them are trying to fix the driver, which I am not sure if that's the problem cause, since the internal speakers worked just fine with these driver, only the headphone jack is not working.
     
    米托, Aug 18, 2020
    #4
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headphone and microphone jack both not working

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