Windows 10: Headphone driver not present; headphones not being recognized

Discus and support Headphone driver not present; headphones not being recognized in Windows 10 Drivers and Hardware to solve the problem; Hello, After resolving an issue a while back with my audio driver being broken (now fixed) I find that my computer's sound still has an odd behavior,... Discussion in 'Windows 10 Drivers and Hardware' started by Goedeke Nathan Scott, May 28, 2019.

  1. Headphone driver not present; headphones not being recognized


    Hello,


    After resolving an issue a while back with my audio driver being broken (now fixed) I find that my computer's sound still has an odd behavior, where it comes to my headphones. When I plug the headphones in, sound still comes out of my PC. No prompt appears about the presence of any new devices, and the device manager shows no driver with a headphone icon.


    I plugged the headphones into another computer and proved they are working. I checked for updates on the audio drivers as well.


    I was able to find a temporary workaround, although the real issue still persists. I went to Sound->Playback->Speakers/Headphones [the only device in that list]->Properties->Advanced, I disabled "Allow applications to take exclusive control of this device". Once I did that, I noticed that the headphones would be used when I restarted the PC with them plugged in, but if I unplugged and replugged them in, the issue would come back.


    Thanks,

    Nathan

    :)
     
    Goedeke Nathan Scott, May 28, 2019
    #1

  2. Bose wireless headphones not recognized.

    Remove headphones from Device Manager

    Sometimes there might be issues with Bose Bluetooth headphones on Windows 10, but users reported that this issue can be fixed simply by removing your headphones from Device Manager. To do that, follow these steps:

    Press Windows Key + X and choose Device Manager from the list.

    device-manager

    Locate your headphones in Device Manager, right click them and choose Uninstall.

    uninstall-driver

    After you’ve deleted Bose headphones from Device Manager, they should appear as headphones in Bluetooth devices list. Try pairing your PC with Bose headphones, but if the pairing doesn’t work you’ll need to delete the headphones’ memory. To do that, follow
    these steps:

    On your Bose headphones slide the Power button up to the Bluetooth symbol and hold it there for 10 seconds.

    Now headphones should appear in the Bluetooth devices list, and you’ll be able to connect them to your PC.

    Some users are suggesting that you don’t need to delete the device from Device Manager, you just have to delete the headphones’ memory by following the instructions above.

    Solution 2 – Uninstall your audio driver and install the latest audio driver

    If you’re using wired Bose headphones, you might want to try removing your audio driver in order to fix any potential issues. To remove an audio driver, just go to Device Manager, locate your audio driver, right click it and choose Uninstall. After uninstalling
    the audio driver, it’s recommended to go to your motherboard or sound card manufacturer’s website and download the latest audio driver.

    Few users also suggest installing audio drivers by using the compatibility mode. To do that, follow these steps:

    Locate the audio driver setup file and right click it. Choose Properties

    Navigate to Compatibility tab and check Run this program in compatibility mode for.

    Select one of the previous versions of Windows, for example Windows 7, and click Apply and OK to save changes.

    Run the setup file and install the latest audio drivers.

    Use a Bluetooth adapter / update your Bluetooth drivers

    Problems with Bose headphones can be caused by Bluetooth drivers, so make sure that they are up to date before connecting Bose Bluetooth headphones. If you have the latest drivers, but the problem still persists, you might want to use a Bluetooth adapter. Users
    reported that after buying a Bluetooth adapter and installing the necessary drivers the issue was resolved. While buying a Bluetooth adapter, make sure to choose one that comes with with a driver CD in order to avoid any further Bluetooth issues.
     
    Andre Da Costa, May 28, 2019
    #2
  3. Edwin Win User
    Speaker recognized as headphones.


    Hello @auioohi , welcome to tenforums! Headphone driver not present; headphones not being recognized :)

    Change the name of it, (and the icon, if you wish)


    Headphone driver not present; headphones not being recognized [​IMG]



    Headphone driver not present; headphones not being recognized [​IMG]
     
    Edwin, May 28, 2019
    #3
  4. Headphone driver not present; headphones not being recognized

    Headphones recognized as Speakers...

    Hi Ahri,

    Having your headphones recognized as speaker when plugged in at the back of your PC could be the reason why the audio is low. To help us isolate the problem, we suggest running first the audio troubleshooter from the link Fix
    sound problems
    .

    In case the issue persists, then let's remap or retask your Realtek audio jack and see if it addresses the issue. To do that, follow the steps below:

    • Open the Realtek HD Audio Manager.
    • In the back panel, right click the option where your headphone is connected.
    • Choose the option Connector Retasking, then select Headphone.

    Feel free to update us with the result so we can further assist you.

    Regards.
     
    Vanessa Yar, May 28, 2019
    #4
Thema:

Headphone driver not present; headphones not being recognized

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