Windows 10: Headphone jack not working.

Discus and support Headphone jack not working. in Windows 10 Drivers and Hardware to solve the problem; I am having trouble with the Realtek Audio Driver. This started a couple of weeks ago, I guess there must have been an update of some kind. But when I... Discussion in 'Windows 10 Drivers and Hardware' started by chironsgirl, Dec 16, 2018.

  1. Headphone jack not working.


    I am having trouble with the Realtek Audio Driver. This started a couple of weeks ago, I guess there must have been an update of some kind. But when I go to look in the Realtek Audio Driver site, it shows the speakers in the laptop, but nothing about the headphone jack. So I can't find a way to make it work. I am using Windows 10 in an Asus X555L laptop. Is there anything I can do, other than try to buy a new laptop?

    :)
     
    chironsgirl, Dec 16, 2018
    #1

  2. Headphone jack not working

    Hi Jonathan,

    Issues with headphones or headphone jack could have happened due to hardware issues. To isolate your concern, we suggest that you update your driver. You can follow this
    link
    for the steps on how to update drivers in Windows 10.

    If the issue still occurs, we suggest that you contact your manufacturer to check and troubleshoot your hardware issue with headphone jack.

    Let us know if there is anything else we can do to help.
     
    Anthony Gal, Dec 16, 2018
    #2
  3. Headphone jack not working

    Hi Kurtis,

    For us to narrow down your concern with your headphone jack, we would like to know the following:

    • Have you tried a different headphone? If yes, what is the result?
    • Are you getting any error messages? If yes, what is the exact error message?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    We look forward to your response.
     
    Michael Gall, Dec 16, 2018
    #3
  4. ZacTS Win User

    Headphone jack not working.

    Headphone jack won't work

    Thanks for the reply!

    I did Step 1 and restarted my PC after the update and the headphone jack still won't work.

    I tried to do Step 2 but when I reach the Playback tab it only shows an icon for speakers. There is no icon for headphones at all to select as default.
     
    ZacTS, Dec 16, 2018
    #4
Thema:

Headphone jack not working.

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