Windows 10: Headphone Jack

My laptop won't detect my earphones anymore, yesterday I received Intel Sound Driver update which after installing caused problems with my laptop sound as it displayed a message "No Audio Output Device installed", I solved the issue by reinstalling the default Sound Driver that came with my Laptop, but now the laptop won;t detect the earphones. The earphones work fine on other devices.

:)

 

Headphone jack not working

Hi Jonathan,

Issues with headphones or headphone jack could have happened due to hardware issues. To isolate your concern, we suggest that you update your driver. You can follow this
link for the steps on how to update drivers in Windows 10.

If the issue still occurs, we suggest that you contact your manufacturer to check and troubleshoot your hardware issue with headphone jack.

Let us know if there is anything else we can do to help.

 

Headphone jack not working

Hi Kurtis,

For us to narrow down your concern with your headphone jack, we would like to know the following:

• Have you tried a different headphone? If yes, what is the result?
• Are you getting any error messages? If yes, what is the exact error message?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
  

We look forward to your response.

 

Realtek HD audio headphone jack

Realtek HD audio headphone jack not listed separately in device manager, headphones don't